Eight major problems caused by OpenAI’s ChatGPT

ChatGPT is a powerful artificial intelligence chatbot that quickly impressed people after its launch, but many people pointed out that it had some serious flaws.

From security vulnerabilities to privacy concerns to undisclosed training data, there are many concerns about the use of artificial intelligence chatbots, but the technology is already being integrated into applications and used by a large number of users Used by, from students to corporate employees.

Since the development of artificial intelligence shows no signs of slowing down, it is even more important to understand the issues with ChatGPT. As ChatGPT will change people’s future, here are some of the most important issues with ChatGPT.

What is ChatGPT?

ChatGPT is a large-scale language model designed to generate natural human language. Just like talking to someone, people can talk to ChatGPT and it will remember what people have said in the past, while also being able to correct itself when challenged.

It is trained on a variety of texts from the Internet, such as Wikipedia, blog posts, books, and academic articles. In addition to responding in a human-like manner, it can recall information about the world today and extract historical information from the past.

Learning how to use ChatGPT is simple, and it's easy to be fooled into thinking the AI ​​system has no trouble. However, in the months since its release, key questions have arisen about privacy, security and its wider impact on people's lives, from work to education.

1. Security Threats and Privacy Issues

In March 2023, a security vulnerability occurred in ChatGPT, and some users saw other people’s conversation titles in their sidebar. Accidentally sharing a user's chat history is a serious problem for any tech company, and it's especially bad considering how many people use this popular chatbot.

According to Reuters, in January 2023 alone, ChatGPT’s monthly active users reached 100 million. Although the vulnerability that led to the data leak was quickly patched, Italy's data regulator asked OpenAI to stop all processing of Italian user data.

The agency suspects ChatGPT violated European privacy regulations. After investigating the issue, OpenAI was asked to meet several requirements before the chatbot could be reinstated.

OpenAI eventually solved the problem by making several major changes. First, age restrictions have been added so that only people above 18 years old or above 13 years old can use the application with the permission of their guardian. It has also made its privacy policy more visible and given users an opt-out form to exclude their data from being used to train ChatGPT, or delete it entirely if they wish.

These changes are a good start, but these improvements should be extended to all ChatGPT users.

This is not the only way ChatGPT poses a security threat. Like users, it's easy for employees to accidentally share confidential information. A good example is that Samsung employees shared company information with ChatGPT multiple times.

2. Concerns about ChatGPT training and privacy issues

After the popularity of ChatGPT, many people questioned how OpenAI originally trained its model.

Even after the data breach in Italy, OpenAI's privacy policy improved, but it struggled to meet the requirements of the General Data Protection Regulation, a data protection law covering Europe. As TechCrunch reports: “It’s unclear whether the GPT model was trained on Italian people’s personal data, that is, whether the personal data was effectively and lawfully processed when scraping public data from the internet. Or if users are now asking for their deletion. The data, whether the data previously used to train the model will be deleted or can be deleted."

It is very likely that OpenAI company collected personal information when training ChatGPT. While U.S. laws are less clear-cut, European data regulations still focus on protecting personal data, whether they release that information publicly or privately.

Artists have made similar arguments against being used as training data, saying they never consented to having their work trained on AI models. Meanwhile, Getty Images sued the company Stability.AI for using its copyrighted images to train its artificial intelligence model.

Unless the OpenAI company releases its training data, there is a lack of transparency and it is difficult to know whether it is legal. For example, people simply don’t know the details of ChatGPT training, what data was used, where the data came from, or what the details of the system architecture look like.

3. ChatGPT generates wrong answers

ChatGPT is not good at basic mathematics, seems unable to answer simple logical questions, and will even argue completely wrong facts. As people on social media can attest, ChatGPT can go wrong on many occasions.

OpenAI Corporation understands these limitations. "ChatGPT sometimes writes answers that sound reasonable but are incorrect or don't make sense," the company said. This illusion of fact and fiction, as the company notes, can be useful for medical advice or interpretations of key historical events. This is especially dangerous for matters such as the correct understanding of facts.

Unlike other artificial intelligence assistants such as Siri or Alexa, ChatGPT does not use the Internet to look up answers. Instead, it builds sentences word for word, choosing the most likely "tokens" based on training. In other words, ChatGPT derives its answers by making a series of guesses, which is why it can argue wrong answers as if they were completely correct.

While it's great at explaining complex concepts, making it a powerful learning tool, it's important not to believe everything it says. ChatGPT isn't always correct, at least not yet.

4. There is bias in ChatGPT’s system

ChatGPT is trained based on the past and present writings of humans around the world. Unfortunately, this means that biases that exist in the real world can also show up in AI models.

ChatGPT has been shown to produce some poor answers that discriminate against gender, racial and minority groups, and the company is working to reduce these issues.

One way to explain this is to point to data as the problem, blaming humans for bias on and off the internet. But part of the blame also lies with the company OpenAI, whose researchers and developers selected the data used to train ChatGPT.

OpenAI is again aware that this is a problem and says it is addressing "biased behavior" by collecting feedback from users and encouraging them to flag ChatGPT output that is bad, offensive, or simply incorrect.

Due to the potential for ChatGPT to cause harm to people, one might argue that ChatGPT should not be released to the public until these issues are researched and resolved. But the drive to be the first company to create the most powerful artificial intelligence model has been enough for OpenAI to throw caution to the wind.

In contrast, Google parent company Aalphabet released a similar artificial intelligence chatbot called "Sparrow" in September 2022. However, the robot was abandoned due to similar safety concerns.

Around the same time, Facebook released an artificial intelligence language model called Galactica designed to aid academic research. However, it was quickly recalled after many criticized it for outputting erroneous and biased results related to scientific research.

5. Chat technology may replace human jobs

The rapid development and deployment of ChatGPT has not yet settled, but this has not stopped the underlying technology from being integrated into many business applications. Apps that have integrated GPT-4 include Duolingo and Khan Academy.

The former is a language learning application, while the latter is a diversified educational learning tool. Both offer what are essentially AI tutors, or in the form of AI-driven characters that users can converse with in the language they're learning. Or as an AI tutor who can provide tailored feedback on their learning.

This may be just the beginning of artificial intelligence replacing human jobs. Other industry jobs facing disruption include paralegals, attorneys, copywriters, journalists and programmers.

On the one hand, artificial intelligence can change the way people learn. It may make it easier to obtain education and training, and the learning process will be easier. But on the other hand, a large number of human jobs will also disappear.

According to the British "Guardian" report, educational institutions suffered huge losses on the London and New York stock exchanges, highlighting the damage artificial intelligence has caused to some markets just six months after the launch of ChatGPT.

Technological progress will always result in some people losing their jobs, but the speed of artificial intelligence development means that multiple industry sectors are facing rapid changes at the same time. It is undeniable that ChatGPT and its underlying technology will completely reshape people's modern world.

6. Chat technology has become a challenge for the education industry

Users can ask ChatGPT to proofread their articles or point out how to improve paragraphs. Or users can completely free themselves and let ChatGPT do all the writing for them.

Many teachers have tried giving assignments on ChatGPT and received better answers than many students. From writing a cover letter to describing the main themes of a famous literary work, ChatGPT can handle it all without any hesitation.

This begs the question: If ChatGPT can write for people, will students still need to learn to write in the future? It may seem like an existential question, but when students start using ChatGPT to help them write papers, Schools must provide responses as quickly as possible.

It’s not just English-based subjects that are at risk, ChatGPT can help people with any task that involves brainstorming, summarizing, or drawing informed conclusions.

Not surprisingly, some students are already experimenting with artificial intelligence. According to the Stanford Daily, early surveys show that many students use artificial intelligence to help complete assignments and exams. In response, some educators are rewriting courses to deal with students using artificial intelligence to navigate courses or cheat on tests.

7. ChatGPT could cause real-world harm

Shortly after its release, someone attempted to hack ChatGPT, allowing an artificial intelligence model to bypass OpenAI’s security guardrails designed to prevent it from generating attacks. Sexual and dangerous texts.

ChatGPT A group of users on Reddit named their unrestricted artificial intelligence model DAN, short for “Do Anything Now.” Sadly, doing anything that pleases you has led to an increase in online scams from hackers. According to a report by Ars Technica, hackers are selling unruly ChatGPT services that can create malware and generate phishing emails.

Trying to spot phishing emails designed to extract sensitive information from people is much more difficult with AI-generated text. Grammatical errors used to be a clear red flag, but now they may not be, because ChatGPT can fluently write a wide variety of texts, from prose to poetry to emails.

The spread of false information is also a serious problem. The scale of text generated by ChatGPT, combined with the ability to make misinformation sound convincing, makes everything on the internet suspicious and exacerbates the dangers of deepfake technology.

The speed at which ChatGPT produces information has caused problems for Stack Exchange, a website dedicated to providing the right answers to everyday questions. Shortly after ChatGPT was released, a large number of users asked ChatGPT to generate answers.

Without enough human volunteers to sort through this information, it is impossible to provide a high level of quality answers. Not to mention, some of the answers are simply not correct. To avoid breaking the site, Stack Exchange disables the use of ChatGPT to generate all answers.

8. OpenAI has the power to control everything

With great power comes great responsibility, and OpenAI has a lot of power. It is one of the first AI developers to actually generate AI models with multiple models including Dall-E 2, GPT-3 and GPT-4.

As a private company, OpenAI chooses the data used to train ChatGPT and chooses how quickly it rolls out new developments. As a result, there are many experts warning about the dangers posed by artificial intelligence, but there are few signs that the dangers will slow down.

Instead, ChatGPT’s popularity has spurred a race among big tech companies to launch the next big AI model; these include Microsoft’s Bing AI and Google’s Bard. A number of tech leaders around the world have signed a letter calling for a delay in the development of artificial intelligence models due to concerns that rapid development could lead to serious security issues.

While OpenAI believes safety is a top priority, there's still a lot people don't know, for better or worse, about how the model itself works. Ultimately, most people may blindly trust that OpenAI will research, develop, and use ChatGPT responsibly.

Whether one agrees with its methods or not, it’s worth remembering that OpenAI is a private company and the company will continue to develop ChatGPT according to its own goals and ethical standards.

Solving Artificial Intelligence’s Biggest Problems

There’s a lot to be excited about with ChatGPT, but beyond its immediate usefulness, there are some serious problems.

OpenAI acknowledges that ChatGPT can produce harmful, biased answers, and they hope to mitigate this problem by collecting user feedback. But even if that's not the case, it can produce convincing text, which can easily be exploited by bad actors.

Privacy and security breaches have shown that OpenAI's systems may be vulnerable, putting users' personal data at risk. To make matters more troubling, some people are cracking ChatGPT and using unrestricted versions to create malware and scams on an unprecedented scale.

Threats to jobs and potential disruption to the education industry are growing concerns. With brand new technology, it's hard to predict what problems will arise in the future, and unfortunately, ChatGPT has already presented its fair share of challenges.

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