How to fix Epson scanner not working issue on Windows 11?

If your Epson printer or scanner isn't working on your Windows 11 PC and you're looking for a solution, you've come to the right place.

Because in this tutorial, we will provide you with multiple solutions to help you fix Epson scan not working error in Windows 11.

After upgrading from Windows 10 to Windows 11, some users have reported that their Epson scanner is not working properly and they are facing Epson scan not working on Windows 11 PC.

If you encounter this issue, then you may encounter an error message stating that there was a problem connecting to the scanner.

When upgrading from Windows 10 to Windows 11, some files may be damaged, replaced, or lost.

Otherwise, the presence of viruses or malware may also be one of the reasons. If the drivers are not up to date, then you will also face Epson scan not running on Windows 11.

But you don’t need to worry too much because in this tutorial, we will share with you some effective solutions to help you solve the problem. Let's check it out.

Why doesn't Epson Scan work on Windows 11?

While almost any printer or scanner will work fine when you plug and play it, if you encounter the Epson scan not working error on Windows 11, there could be multiple reasons behind this issue.

If you are having issues with a scanner from a different brand, you can check out our dedicated tutorial on how to troubleshoot scanner not detected in Windows 11.

Here are some of the most common causes of this problem:

• The Epson scanner is set to compatibility mode.
• An outdated driver for the Epson scanner is installed.
• Basic Windows services are not functioning properly.
• A bug exists that prevents Epson scanners from working properly.
• The Epson scanner has not been granted the required administrator rights or permissions.
• There are corrupted Windows 11 system files.
• The USB port is damaged.
• Due to viruses or malware.
• A third-party application conflicts with the scanner driver.
• Registry Issues

The reasons listed above are almost all possible triggers for Epson scan not running on Windows 11.

The good news is that this tutorial will help you solve all the listed causes and possibly solve the problem at hand.

How to fix Epson scan not working on Windows 11?

1. Restart your computer

1. Open the Start menu.
2. ClickPower.
3. Select Restart.

A simple reboot can work wonders. After restarting your PC, all unnecessary files and processes will go to sleep. When the system boots again, important system files are reloaded from scratch.

Some important scanner-related files may not be loaded during the previous session. Therefore, we recommend that you restart your PC, try using the scanner and check if this resolves the issue.

2. Check the compatibility mode

1. Right-click the Epson scan icon on the desktop.
2. Select Properties.
3. Go to Compatibility Mode.
4. Uncheck the box next to Run this program in compatibility mode.
5. Click the OK button.

3. Restart the Shell hardware detection service

1. Press the Win R key to open the run command .
2. Type the following command and press Enter. services.msc
3. On the right, find Shell Hardware Detection.
4. Right click on it and select Properties.
5. Make sure the startup type is set to Automatic.
6. Click OK and Apply.
7. close the window.
8. Restart your computer.

Shell Hardware Detection Service is an important system service responsible for detecting connected hardware plugged into the system.

If there is a problem with the service, or it is not set to start automatically, then you may encounter issues such as Epson scan not working on Windows 11.

Follow the steps above to set it to automatic and see if that fixes the problem.

4. Check the status of the Windows Image Acquisition service

1. Press the Win R key to open the run command.
2. Type the following command and press Enter. services.msc
3. On the right, find the Windows Image Acquisition service.
4. Right click on it and select Properties.
5. Make sure that Startup type is set to Automatic and Service Status is set to Running.

5. Update the scanner driver

1. Right-click the Start menu icon.
2. Select Device Manager.
3. Expand the Imaging Equipment section.
4. Right-click on the Epson Scanner and select Update Driver.
5. Select the Search automatically for updated driver software option.
6. Restart your computer.

Hardware drivers are an important component because they act as the communication channel between the PC and the hardware.

Therefore, you must keep the drivers installed on your PC up to date to avoid such issues. A simple solution to this problem is to update the current scanner driver installed on your PC.

Expert Tip: Some PC problems are difficult to solve, especially if the repository is corrupted or Windows files are missing. If you are having trouble fixing errors, your system may be partially corrupted. We recommend installing Restoro, a tool that can scan your machine and determine where the fault lies.
Click here to download and start repairing.

However, if you don’t want to perform the steps listed above and want an easy alternative, then you can use the highly recommended software called DriverFix.

DriverFix is ​​the one-stop solution for all your driver related needs. All you need to do is install the software and perform a simple click operation. This will allow DriverFix to scan for all outdated drivers, display the results, and prompt you to install any updates. All of this is done within the software itself.

⇒ Get driver repair

6. Repair damaged system files

1. Open the Start menu.
2. Search for Command Prompt and select Run as administrator.
3. Type the following command and press Enter. <strong>sfc /scanow</strong>
4. Your PC will begin scanning and may resolve the issue.
5. Restart your computer.

To use the System File Checker tool, you just need to execute a command in CMD and everything else will be taken care of automatically.

To simplify the process, we recommend you use a trusted third-party software called Restoro. This is a simple tool that helps you fix multiple system-related errors on your PC.

The tool includes all the necessary features required to detect and fix system related errors. Give it a try and see if it fixes the issue of Epson scan not working on Windows 11.

7. Run the troubleshooter

1. Press the Win I button to open Settings.
2. SelectTroubleshooting.
3. Click Additional Troubleshooting.
4. Click the Run button next to Printer.

The Windows Troubleshooter is the perfect tool if you are facing hardware issues on your PC.

This tool not only identifies problems and displays them, but also prompts you to perform certain actions to resolve them.

8. Scan your computer for viruses

1. Click the up arrow on the taskbar in the lower right corner.
2. Select Windows Security.
3. Click Virus and Threat Protection.
4. Select Quick Scan to allow Windows Security to scan your PC for viruses and malware.
5. You can also select the Scan Options button.
6. Under Scan options, you can select Full Scan to scan your PC deeply for viruses or malware.

While we use Windows Defender to scan our PCs for viruses or malware, you can use any third-party antivirus software to do this.

The presence of viruses or malware can cause several issues such as Epson scan not running on Windows 11. Additionally, the overall smooth functioning of your PC will be affected.

Viruses and malware are of different types. We recommend that you perform a virus or malware check to ensure your PC is well protected.

9. Check for Windows updates

1. Press the Win I button to open Settings.
2. Select Windows Update from the left pane.
3. Click the Check for Updates button.

Bugs in updates from previous versions of Windows may cause problems on your PC. The related features will not work properly and you will also face issues like Epson scan not working on Windows 11.

We recommend that you keep your Windows 11 PC up to date. The latest update not only adds new features but also resolves several existing issues.

10. Check for faulty cable

You can try connecting your Epson scanner to another PC to see if it works properly there. If the scanner doesn't work with another PC, there might be a problem with the cable connected to it.

Some hardware problems occur not just because of driver or system file errors, but also if the wires connecting the hardware to the PC are damaged or damaged.

Check if the Epson scanner cable is intact, if it is damaged, you will need to buy another cable or replace it.

The above solutions are enough to fix the issue of Epson scan not working on Windows 11.

However, if none of these help resolve your issue, then we recommend contacting customer support and proceeding from there. There is a chance that the Epson scanner you own may be malfunctioning.

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