search
HomeTechnology peripheralsAIFive automation trends to watch in 2023

Five automation trends to watch in 2023

Of all the changes that technology has brought to businesses over the past few years, one of the most significant has been process automation.

Many organizations have discovered the benefits of taking existing manual processes and replacing them with digital and more. This often becomes a particular focus when employees are working from home during COVID lockdowns and unable to normally visit the office.

In the year ahead, automation will continue to be a top concern for CIOs and their IT teams. The underlying technology will evolve rapidly and new use cases will be identified. The five trends that deserve the most attention will be:

1. Improving customer experience:

Today, businesses cannot survive unless they provide a high level of customer experience. The best products on the market can easily be ruined by the dire consequences of poor customer service.

By 2023, CIOs will increasingly be responsible for customer experience as automation streamlines processes. Tools like workflow processes and chatbots can increase efficiency levels in one of the most important areas of any business.

2. Achieving Sustainability:

Creating a more sustainable world through achievable goals is part of the corporate social responsibility (CSR) strategy of almost every company. While there are many ways to achieve this, one answer lies in process automation.

Automation is a great way to improve efficiency and eliminate paper-based processes. By using digital forms, electronic signatures and robotic process automation (RPA), CIOs can get closer to achieving their sustainability goals.

3. Consider the impact on employees:

The focus of automation is to free an organization’s teams from time-consuming tasks and remove disrupted processes. When CIOs identify processes that need improvement, employee well-being and value must also be taken into consideration.

The best solutions are those that make employees’ roles more focused and valuable, and reduce repetitive tasks. This allows them to focus on higher value activities that add more value to the organization.

4. Continued hybrid/remote work:

One of the most significant changes that occurred early in the pandemic was the rapid shift to working from home. Even now, it's unlikely that all employees will return to the office full-time.

In 2023, hybrid working models are likely to continue to be popular, but there are still some challenges to overcome. Many workplaces are still not designed for efficient hybrid working and will need to change processes.

CIOs urgently need to recognize that process automation is critical to seamless hybrid work. Process discovery and process mapping strategies can uncover bottlenecks or pain points in current remote and hybrid models. This in turn allows them to be re-architected to make them more effective.

5. Recognize the "digital imperative":

This word has been very popular in the business world recently. The digital imperative can be defined as the urgent need for businesses to digitize in order to remain competitive in the post-pandemic world.

Their argument is that there is no choice left - it is what must be done. CIOs need to realize this fact and shift their strategic focus from “digital transformation” to “digital imperative.”

Together, these trends will impact how businesses leverage technology and the benefits they can derive from it.

In the year ahead, by understanding the benefits of process automation and the steps required to implement it, CIOs and IT teams will provide their organizations with the support they need to make it a reality.

The above is the detailed content of Five automation trends to watch in 2023. For more information, please follow other related articles on the PHP Chinese website!

Statement
This article is reproduced at:51CTO.COM. If there is any infringement, please contact admin@php.cn delete
How to Run LLM Locally Using LM Studio? - Analytics VidhyaHow to Run LLM Locally Using LM Studio? - Analytics VidhyaApr 19, 2025 am 11:38 AM

Running large language models at home with ease: LM Studio User Guide In recent years, advances in software and hardware have made it possible to run large language models (LLMs) on personal computers. LM Studio is an excellent tool to make this process easy and convenient. This article will dive into how to run LLM locally using LM Studio, covering key steps, potential challenges, and the benefits of having LLM locally. Whether you are a tech enthusiast or are curious about the latest AI technologies, this guide will provide valuable insights and practical tips. Let's get started! Overview Understand the basic requirements for running LLM locally. Set up LM Studi on your computer

Guy Peri Helps Flavor McCormick's Future Through Data TransformationGuy Peri Helps Flavor McCormick's Future Through Data TransformationApr 19, 2025 am 11:35 AM

Guy Peri is McCormick’s Chief Information and Digital Officer. Though only seven months into his role, Peri is rapidly advancing a comprehensive transformation of the company’s digital capabilities. His career-long focus on data and analytics informs

What is the Chain of Emotion in Prompt Engineering? - Analytics VidhyaWhat is the Chain of Emotion in Prompt Engineering? - Analytics VidhyaApr 19, 2025 am 11:33 AM

Introduction Artificial intelligence (AI) is evolving to understand not just words, but also emotions, responding with a human touch. This sophisticated interaction is crucial in the rapidly advancing field of AI and natural language processing. Th

12 Best AI Tools for Data Science Workflow - Analytics Vidhya12 Best AI Tools for Data Science Workflow - Analytics VidhyaApr 19, 2025 am 11:31 AM

Introduction In today's data-centric world, leveraging advanced AI technologies is crucial for businesses seeking a competitive edge and enhanced efficiency. A range of powerful tools empowers data scientists, analysts, and developers to build, depl

AV Byte: OpenAI's GPT-4o Mini and Other AI InnovationsAV Byte: OpenAI's GPT-4o Mini and Other AI InnovationsApr 19, 2025 am 11:30 AM

This week's AI landscape exploded with groundbreaking releases from industry giants like OpenAI, Mistral AI, NVIDIA, DeepSeek, and Hugging Face. These new models promise increased power, affordability, and accessibility, fueled by advancements in tr

Perplexity's Android App Is Infested With Security Flaws, Report FindsPerplexity's Android App Is Infested With Security Flaws, Report FindsApr 19, 2025 am 11:24 AM

But the company’s Android app, which offers not only search capabilities but also acts as an AI assistant, is riddled with a host of security issues that could expose its users to data theft, account takeovers and impersonation attacks from malicious

Everyone's Getting Better At Using AI: Thoughts On Vibe CodingEveryone's Getting Better At Using AI: Thoughts On Vibe CodingApr 19, 2025 am 11:17 AM

You can look at what’s happening in conferences and at trade shows. You can ask engineers what they’re doing, or consult with a CEO. Everywhere you look, things are changing at breakneck speed. Engineers, and Non-Engineers What’s the difference be

Rocket Launch Simulation and Analysis using RocketPy - Analytics VidhyaRocket Launch Simulation and Analysis using RocketPy - Analytics VidhyaApr 19, 2025 am 11:12 AM

Simulate Rocket Launches with RocketPy: A Comprehensive Guide This article guides you through simulating high-power rocket launches using RocketPy, a powerful Python library. We'll cover everything from defining rocket components to analyzing simula

See all articles

Hot AI Tools

Undresser.AI Undress

Undresser.AI Undress

AI-powered app for creating realistic nude photos

AI Clothes Remover

AI Clothes Remover

Online AI tool for removing clothes from photos.

Undress AI Tool

Undress AI Tool

Undress images for free

Clothoff.io

Clothoff.io

AI clothes remover

Video Face Swap

Video Face Swap

Swap faces in any video effortlessly with our completely free AI face swap tool!

Hot Tools

SublimeText3 Linux new version

SublimeText3 Linux new version

SublimeText3 Linux latest version

Dreamweaver Mac version

Dreamweaver Mac version

Visual web development tools

ZendStudio 13.5.1 Mac

ZendStudio 13.5.1 Mac

Powerful PHP integrated development environment

SecLists

SecLists

SecLists is the ultimate security tester's companion. It is a collection of various types of lists that are frequently used during security assessments, all in one place. SecLists helps make security testing more efficient and productive by conveniently providing all the lists a security tester might need. List types include usernames, passwords, URLs, fuzzing payloads, sensitive data patterns, web shells, and more. The tester can simply pull this repository onto a new test machine and he will have access to every type of list he needs.

SublimeText3 Mac version

SublimeText3 Mac version

God-level code editing software (SublimeText3)