Home > Article > Operation and Maintenance > What should I do if the host is normal and the mouse can be moved, but the computer screen is black?
The host is normal and the mouse can be moved, but the solution to the computer black screen is: 1. Press the [Ctrl Alt Del] shortcut key in the black screen state, and click to open the task manager; 2. Find the explorer.exe process, Click [End Process]; 3. Create a new explore task.
Solution:
1. Press the Ctrl Alt Delete shortcut key in a black screen state;
2. Click to open Task Manager;
3. Find the process explorer.exe and click to end the process;
4. Click "File", "Run New Task", and then enter "explorer" , and press Enter.
After completion, you will find that the computer desktop can be displayed normally.
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