Home >Common Problem >What should I do if my computer has a white screen and restarting doesn't work?
Solutions to solve the problem of restarting the computer with a white screen: 1. Reduce the resolution, color quality, and refresh rate; 2. Reduce hardware acceleration, click [Desktop Properties-Settings-Advanced-Troubleshooting], and then "Hardware acceleration" is reduced to "none" or moderate; 3. Clean the motherboard slot and plug it in again.
The computer has a white screen and restarting does not work. Solution:
①Start up with a white screen
The graphics card is faulty. Remove the graphics card and wipe the golden finger with an eraser, clean the motherboard slot, and plug it in again;
Also use the driver wizard , Driver Life and other driver management software update the graphics card driver;
Reduce resolution, color quality, refresh rate;
Reduce hardware acceleration-desktop Properties - Settings - Advanced - Troubleshooting - Reduce "Hardware Acceleration" to "None" or Moderate.
②White screen when using
During use, you need to know what counts as a white screen and whether the white screen is connected to the graphics card. Just connect the computer and PC monitor and turn it on to see if the monitor displays normally (usually there is a port on the back of the computer for connecting an external PC monitor).
If the PC monitor and laptop screen both display a white screen, then the possibility of the graphics card being damaged is relatively high. The graphics card of the laptop computer is divided into two groups of synchronization signal outputs, one group is supplied to the LCD screen, and the other group is supplied to the display port, so the best way to test whether it is connected to the graphics card is to connect the PC monitor.
If it still can’t be solved, check the following aspects. If it still doesn’t work, it is recommended to send it to a repair station:
1. Poor heat dissipation, the monitor, power supply and CPU are not working. If the time is too long, it will cause a crash. Clean the fan, oil it, or replace the fan. For desktop computers, add a temporary fan
in the host chassis to assist in heat dissipation. For laptops, add a cooling pad.
2. There is too much dust in the machine and poor contact. Clean the chassis and plug in all connections tightly.
3. If the memory module is loose, unplug the memory, clean the slot, wipe the gold finger of the memory, and then tighten it again. If there is a problem with the quality of the memory module, replace the faulty memory and increase the virtual memory value.
4. Set the BIOS to default values, remove the motherboard battery, connect the positive and negative poles of the motherboard battery slot, and then install the battery.
5. System compatibility or software conflicts. Uninstall or reinstall the problematic software (game), repair or reinstall the system.
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