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Detailed explanation of using PHP to develop customer service ticket system

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Jan 05, 2018 pm 05:53 PM

phpcustomer servicesystem

How to use PHP to develop a customer service ticket system? This article mainly introduces the development of a customer service work order system based on PHP technology. Friends in need can refer to it. I hope to be helpful.

PESCMS Ticket

PESMCS Ticket (hereinafter referred to as PT) is an open source customer service ticket system released based on the GPLv2 protocol. PT is developed based on PESCMS2 as the core. With a new design concept, a single JS can be embedded into any page, making the work order system more portable.

Running environment

PHP 5.4 and above

Mysql 5.5 and above

The browser cannot be lower than IE8 including 8

Quick use

Log in to the system backend--Work order model--Create a work order. After creation, click the 'Generate JS' button. Save the JS file locally. Finally, on any page, introduce the following code to implement your work order system.

<html>
<head>
<meta charset="utf-8">
</head>
<body>
<!--以下三个组件为必须加载-->
<link rel="stylesheet" href="http://cdn.amazeui.org/amazeui/2.4.2/css/amazeui.min.css">
<script src="http://libs.baidu.com/jquery/2.1.4/jquery.min.js"></script>
<script src="http://cdn.amazeui.org/amazeui/2.4.2/js/amazeui.min.js"></script>
<!--以上三个组件为必须加载-->
<script src="您的工单JS" id="ticket"></script>
<script>
var ticket = PT.createForm("ticket");
</script>
</body>
</html>

It should be noted that amazeui is a front-end component that must be loaded.

Interface preview

Backstage homepage

##Work order list

Work order detail page

Custom work order

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