Fixed: Connection Between Computer and VPN Server Was Interrupted - MiniTool

When using VPN on Windows 10 and Windows 11 systems, you may encounter an "Internet connection between your computer and your VPN server" error. This article provides seven effective solutions.

Various problems may occur during the VPN setup or use, and this error is one of them. Causes of this problem may include:

• Firewall or antivirus software interferes.
• Unstable network connection or poor quality.
• The VPN server is unresponsive.

Next, we will explain how to resolve the problem of "interconnection between computer and VPN server".

Method 1: Try basic troubleshooting

Before trying the following advanced solutions, it is recommended to try some simple steps that many users find to resolve internal failures and errors:

1. Restart the computer.
2. Restart the router.
3. Make sure the VPN IP address, user ID, and password in the VPN configuration file are correct.

Method 2: Disable Windows Defender Firewall

The firewall may block VPN connections, resulting in an "Internet connection between the computer and the VPN server" error. Need to add the VPN client to the exception list of Windows Defender firewall. The specific steps are as follows:

Step 1: Open the "Run" application in Windows, enter firewall.cpl , and then click "OK" to open the "Windows Defender Firewall".

Step 2: Click "Enable or Close Windows Defender Firewall" to open "Custom Settings".

Step 3: Select the two "Close Windows Defender Firewall (not recommended)" options, and then click the "OK" button.

Method 3: Change VPN server location

The VPN server you are currently at may be unresponsive or shut down, so switching to a VPN server in another country may help resolve the "Internet connection between your computer and VPN server" error.

Step 1: First, open the VPN application and log in with the correct username and password.

Step 2: Select another location that was not selected before.

Step 3: Save the changes and exit. Then restart the computer.

Method 4: Change VPN connection type to PPTP

PPTP (Point-to-Point Tunneling Protocol) is an older VPN protocol that is usually faster but has less security.

To solve the problem, try changing the VPN type to PPTP and check if this method works.

Step 1: Press Windows R key to open the "Run" dialog box. Then, type ncpa.cpl and press Enter .

Step 2: Right-click on the VPN connection and select Properties .

Step 3: Go to the "Security" tab and switch the VPN type to "Point-to-Point Tunneling Protocol (PPTP)".

Method 5: Restart the Remote Access Connection Manager Service

VPNs require RasMan and RRAS services to run. Even if these services are already running, restarting them has helped some users solve the problem.

Step 1: Press Win R key to open the "Run" dialog box, type services.msc , and then press Enter .

Step 2: Select the "Remote Access Connection Manager" service, right-click and select "Restart".

Step 3: On the host server, select the "Routing and Remote Access" service in a similar way, right-click and select "Restart".

Method 6: Reinstall WAN Miniports

Reinstalling drivers for these WAN adapters has helped many users resolve this issue. Therefore, it is recommended that you try the following steps:

Step 1: Press Win X and select “Device Manager”.

Step 2: Expand the Network Adapters section, right-click WAN Miniport (IP), and then press Uninstall Device.

Step 3: Repeat this for "WAN Miniport (IPv6)" and your tunnel protocol type. You can then reinstall it.

Method 7: Reinstall the VPN client

If the above method is not working, the problem may be related to the VPN client. The VPN client may cause problems due to a broken installation, so it is recommended to reinstall the VPN client.

Summarize

In short, if you encounter the problem of "interrupted network connection between computer and VPN server", please don't worry, you can try the above solution, one of which will definitely solve the problem.

The above is the detailed content of Fixed: Connection Between Computer and VPN Server Was Interrupted - MiniTool. For more information, please follow other related articles on the PHP Chinese website!