Fixes for ExpressVPN Not Connecting on Windows PC/Mac/iPhone - MiniTool

ExpressVPN connection failed? No iPhone, Android, Mac or Windows computer can connect? Don't worry, this article provides multiple solutions to solve problems that ExpressVPN is not connected or run.

ExpressVPN is widely popular for its high-speed, security and powerful functions, and supports Windows, macOS, Linux, iOS, Android, Chrome OS and other platforms. However, even excellent VPN services can fail.

You may encounter situations where ExpressVPN cannot connect, error messages such as "Not connected" or "Unable to connect" are displayed on the screen. Sometimes ExpressVPN gets stuck in the "connection" state, or the connection takes too long; it may even cause ExpressVPN to be connected but not functioning properly.

So, what can I do if ExpressVPN is not connected or working on your computer, Mac or phone? Please refer to the following method:

Solutions to solve ExpressVPN connection problems:

Check your network connection

This is the first step. If there is no stable network connection, ExpressVPN will not be able to connect or work properly. Please disable ExpressVPN and try to access the web page to check the network connection. If you can access the Internet normally, try other methods.

Switch to another server location

Sometimes, some servers in the network may experience technical problems. If you cannot connect to ExpressVPN, you can try using a different server location. The method is as follows:

1. Start ExpressVPN and log in.
2. Click the menu of three horizontal lines and select "Server Location".
3. Select a server from Recommended or All Locations.

Alternatively, if you see the "Not Connected" error, you can also double-click the current server location to enter the server location selection interface.

Change ExpressVPN protocol

If ExpressVPN doesn't work or connect, changing the protocol may help.

1. In ExpressVPN, click the menu icon to select "Options".
2. Under the Protocols tab, select another protocol, although this VPN service recommends using Automatic.
3. Click OK and connect to the server to see if ExpressVPN can connect.

Upgrade ExpressVPN to the latest version

If you are running an older version of ExpressVPN, make sure to upgrade it to the latest version. Visit ExpressVPN official website to download the installation files suitable for your device and install them. Then, reconnect to the server and see if it works properly. If the problem persists, try the following other methods.

Related content: ExpressVPN Windows/Mac/Chrome browser download and installation

Disable anti-malware and firewalls

If you run antimalware while using ExpressVPN, it may block VPN connections. To ensure a successful connection, you should disable this software. At the same time, please disable the firewall.

On a mobile device, you can uninstall ExpressVPN, uninstall antivirus software, and then reinstall ExpressVPN. If you are using a Windows computer, you can follow these steps to disable the Windows Defender Firewall: How to disable and enable the Windows Defender Firewall.

Send diagnostic information

If none of the above methods solve your problem, you can contact the support team. Click the menu icon to select Help & Support > Diagnostic Information. Then, click "Contact Support", select the "Include diagnostic information" check box, enter the problem you are experiencing, and click "Send to Support".

Summarize

The above is information about ExpressVPN's inability to connect to the Internet. If ExpressVPN cannot connect to the server, try the workaround mentioned above. Hope this article helps you. If you find other useful solutions, please share them with us.

The above is the detailed content of Fixes for ExpressVPN Not Connecting on Windows PC/Mac/iPhone - MiniTool. For more information, please follow other related articles on the PHP Chinese website!