How to Fix the OneDrive Error Code 0x8004ded2? Resolved Here

OneDrive error code 0x8004ded2 prevents access to Microsoft accounts and OneDrive functionality. This article from MiniTool provides solutions. The error, "There was a problem connecting to OneDrive. A connection to the service couldn’t be established," often arises when adding work/school accounts from unsupported locations.

Solution 1: Remove and Re-add OneDrive Credentials

This method involves removing stored OneDrive credentials and re-logging in.

1. Open the Control Panel (search for it).
2. Select Category view and click User Accounts.
3. Choose Credential Manager > Windows Credentials.
4. Locate OneDrive credentials under Generic Credentials and remove them.
5. Re-login to OneDrive.

Solution 2: Reset OneDrive

Resetting OneDrive often resolves various errors without data loss.

1. Open the Run dialog (Win R) and enter wsreset.exe. A blank window will appear and close.

2. If the problem persists, try these commands in the Run dialog (one at a time, pressing Enter after each):

   • %localappdata%\\Microsoft\\OneDrive\\onedrive.exe /reset
   • C:\\Program Files\\Microsoft OneDrive\\onedrive.exe /reset
   • C:\\Program Files (x86)\\Microsoft OneDrive\\onedrive.exe /reset

3. Restart OneDrive manually (search for "OneDrive" and click it).

Solution 3: Uninstall and Reinstall OneDrive

If resetting fails, uninstall and reinstall OneDrive.

1. Open Settings (Win I) and select Apps.
2. Find Microsoft OneDrive in Apps & features, click it, then Uninstall > Uninstall.

3. Re-download and install OneDrive from the official source.

These steps should resolve the OneDrive error 0x8004ded2. If the issue continues, further troubleshooting may be necessary.

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