A Full Guide to Getting Rid of the Diablo 4 Crashing Issue

Diablo 4 crash problem solution: Restore smooth gaming experience!

Many players have encountered the problem of Diablo 4 crashing, which seriously affects the gaming experience. This article will provide solutions for different situations to help you solve this problem.

Diablo 4's crash

Game crashes are usually caused by a variety of factors, such as corrupt game files, improper settings, system overheating, software conflicts, and more. It is difficult to determine the specific reasons, so we can only try solutions one by one.

First of all, please confirm whether your computer configuration meets the system requirements of Diablo 4, which is the basis for ensuring smooth game operation.

Next, we will provide some specific solutions.

Fix Diablo 4 crash

Method 1: Update the graphics card driver

It is crucial to update graphics card drivers and Windows systems in a timely manner. Please follow these steps to update the graphics card driver and see if Diablo 4 still crashes:

Step 1: Right-click the "Start" menu and select "Device Manager".

Step 2: Expand "Show Adapter", right-click on the graphics card driver, and select "Update Driver".

Step 3: Select "Automatically search driver" to update.

Follow the prompts to complete the update.

Method 2: Set high-performance graphics preference settings

Adjusting graphics preferences to high performance can allocate more resources to the game to prevent crashes:

Step 1: Go to Start > Settings > System > Display.

Step 2: Scroll down on the right panel and click "Graphic Settings" in the "Multi-monitor" section.

Step 3: Select "Desktop Apps" and click "Browse" to select Diablo 4.

Step 4: Click "Options", check "High Performance", and then click "Save".

Method 3: Delete related cached files

Corrupted game files can cause crashes. Game running will generate cached files, which will affect performance if the files are corrupted. You can try to delete these files:

Important tip: Before deleting files, it is recommended to use MiniTool ShadowMaker and other backup software to back up important data to prevent data loss. MiniTool ShadowMaker supports backup of systems, partitions, disks, and files, and provides automatic backup and backup planning capabilities.

1. Clear the shader cache

Step 1: Go to "Start" > "Settings" > "System" and click "Temporary File" in the right panel.

Step 2: Check "DirectX Shader Cache" and cancel other options.

Step 3: Click "Delete File".

After clearing the cache, the game may have a brief stutter, which is normal.

2. Delete the Blizzard Entertainment folder

Step 1: Press Win R to open "Run", enter %programdata% and press Enter.

Step 2: Find and right-click on the "Blizzard Entertainment" folder and select Delete.

If the deletion fails, open Task Manager, end all batte.net and Blizzard-related processes, and then try to delete the folder.

Method 4: Temporarily close the firewall and antivirus software

To avoid software conflicts, you can temporarily disable antivirus software. But please note that before disabling antivirus software, be sure to back up important data using backup software such as MiniTool ShadowMaker, as the system will be more vulnerable to attacks. After the game is over, be sure to re-enable the antivirus software.

Step 1: Go to Settings > Update & Security > Windows Security > Virus and Threat Protection.

Step 2: Click "Management Settings" under "Virus and Threat Protection Settings" to turn off "Real-time Protection".

Summarize:

I hope the above methods can help you solve the Diablo 4 crash problem and restore a smooth gaming experience!

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