How to Fix Keyboard or Mouse Not Working in Safe Mode?

Many users complain about the issue of "keyboard or mouse not working" in safe mode. Why does this problem occur? How to solve this problem? If you are trying to solve these problems, this article by MiniTool is worth reading.

Safe mode is used to troubleshoot Windows computers. In safe mode, Windows loads only necessary drivers, including keyboard and mouse drivers. However, some users say they are having problems with "the keyboard or mouse not working in safe mode." Driver issues are the most common cause of this problem.

Now, let's see how to solve the problem of "keyboard and mouse stop working in safe mode". You should do some basic troubleshooting before trying the following advanced fixes.

1. Check the USB cable for damage or poor connection.

2. Disconnect all USB devices except the keyboard and mouse, and restart your computer.

Fix method 1: Roll back/reinstall the device driver

The cause of this problem may be related to your keyboard or mouse driver. Therefore, you can roll back or reinstall your device drivers. Here is how to operate:

Step 1: Type "Device Manager" in the search box to open it.

Step 2: Expand the keyboard or mouse and other pointer device categories.

Step 3: Right-click your keyboard or mouse driver and click Properties .

Step 4: In the next window, select Rollback Driver . You can also choose to uninstall . Then follow the on-screen instructions to complete the operation.

Related articles:

• Guide – HID Keyboard Device Driver Download/Update/Reinstall
• What is a HID compatible mouse? And how to fix the problem that it won't work

Fix 2: Enable legacy USB support in BIOS

If the previous solution does not work, you can enable legacy USB support in the BIOS to fix the issue of "keyboard or mouse not working in safe mode". Please follow the following guide:

Step 1: Enter the BIOS on your computer.

Step 2: Find a section called USB configuration, peripherals, legacy USB, or similar.

Step 3: Enable USB legacy support and press F10 to confirm the operation.

Step 4: Press the Esc or Exit option to leave the BIOS.

Fix method 3: Use a safe mode with network function

If you still can't use the keyboard or mouse in safe mode, you can use the safe mode with networking capabilities.

Step 1: Press the Windows I key combination to open the settings .

Step 2: Click Update & Security , select the recovery option from the left panel, and then under Advanced Launch , click Reboot Now to enter Windows RE.

Step 3: Next, click Troubleshooting > Advanced Options > Start Settings . Then, select Enable safe mode with network functionality .

Repair method 4: Perform system restore

If you have created a system restore point, you can use it to restore your computer to its previous state to fix the issue of "the keyboard or mouse does not work in safe mode". If you don't have a restore point, you will need to reinstall Windows.

Before reinstalling Windows, it is best to back up your important data in advance, as this process will delete everything from the C drive. To do this, you can run MiniTool ShadowMaker, a professional PC backup software for Windows 11/10/8/7. With it, you can easily create backups of files, folders, disks, partitions, and Windows operating systems.

Conclusion

How to fix the issue of "Keyboard or mouse not working in Safe Mode" on Windows 11/10? This article provides you with 4 ways you can try one by one until the problem is solved.

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