How to Fix MacBook Trackpad Not Working

Is your MacBook trackpad malfunctioning? Don't despair! This guide offers numerous troubleshooting steps, including Apple Diagnostics, to help restore functionality.

First, a quick check: is your trackpad simply dirty? Clean it gently with a slightly damp cloth. Next, disconnect any external mice or other peripherals (USB and Bluetooth) that might be interfering. Connect an external mouse for easier troubleshooting.

Why Your MacBook Trackpad Might Fail:

Several factors can cause trackpad issues:

• Dirt or debris obstructing the trackpad's sensors.
• A minor software glitch.
• Accidental settings changes.
• A hardware failure requiring professional repair.

If your trackpad works intermittently, it likely points to a software problem, which is usually easily fixable. We'll cover diagnostic tests to determine if a replacement is needed.

Troubleshooting Steps:

Before contacting Apple support (or MacKeeper's Premium Services for expedited professional help), try these solutions:

1. Restart Your MacBook: The simplest fix often works! A restart can resolve minor software glitches.

2. Check System Preferences: Verify your trackpad settings in System Preferences. Someone might have inadvertently altered them.

<code>1.  Open System Preferences.
2.  Click Trackpad.</code>

<code>Review the Point & Click, Scroll & Zoom, and More Gestures tabs.  Ensure settings like Secondary click are enabled as needed. If clicking is the issue, try changing the Click setting to "firm."</code>

3. Disable Force Click: Force Click can sometimes cause problems. Disable it temporarily to see if it resolves the issue.

4. Check for macOS Updates: Install any pending operating system updates.

<code>1.  Open System Preferences.
2.  Click Software Update.</code>

5. Reset the Trackpad: This removes and reinstalls the trackpad's configuration files.

<code>1.  Go to Folder (Go menu in the menu bar).
2.  Enter `/Library/Preferences/`.
3.  Delete `com.apple.AppleMultitouchTrackpad.plist` and `com.apple.preference.track.plist` (if present).
4.  Restart your Mac.</code>

6. Reset the SMC (System Management Controller): The SMC controls low-level settings, including the trackpad. The reset process varies depending on your MacBook model (consult Apple's support website for specific instructions for your model regarding T2 Security Chip or removable battery).

7. Reset NVRAM or PRAM: Resetting the non-volatile random-access memory (NVRAM) or parameter RAM (PRAM) can also resolve some trackpad issues. (Again, consult Apple's support for specific instructions for your model).

8. Run Apple Diagnostics: This diagnostic tool checks for hardware problems.

<code>1.  Shut down your MacBook.
2.  Disconnect all peripherals except the power adapter.
3.  (M1 Macs): Hold the power button, release when startup options appear, press Command D.
3.  (Intel Macs): Hold the D key during startup.</code>

The test results will indicate if a hardware fault exists.

9. Contact MacKeeper's Premium Services: If Apple Diagnostics reveals a hardware problem or other troubleshooting steps fail, contact MacKeeper's Premium Services for expert assistance.

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