What should I do if my computer plays a video and there is only background sound but no speaking sound?

Many times, when we watch videos on computers, we encounter such a problem: there are only background sounds in the video, but no voices of the characters. This situation can be confusing and unsatisfying. What should we do when we encounter such a problem?

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Confirm whether there is a problem with the video file itself. There is a problem with the audio track of the video file itself, or there is an error during the downloading or converting process of the video. This is the only video that has this problem, the problem is with the video itself. Use another video player to open the video file and see if the problem is resolved.

This problem occurs on multiple video files, and there is something wrong with the sound settings of the computer. Check your computer's volume settings to see if the volume is turned off or lowered. Check whether the computer speakers are working properly and connected correctly. Improper speaker connections can also cause problems with sound playback.

Upgrade or update the video player software. Older versions of the player may have some problems, and upgrading to the latest version will solve these problems. Use other video player software to open the video file and see if the problem can be solved.

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