Home > Article > Software Tutorial > Why can’t the camera be turned on in Tencent Meeting? How to solve the problem that the camera can’t be turned on in Tencent Meeting
When using Tencent Meeting, many users encountered the problem that the camera cannot be turned on. In response to this problem, PHP editor Baicao has carefully summarized the solution, aiming to provide you with a convenient repair method. The following article will list the solution steps one by one, leading you to easily solve the camera opening problem and restore a smooth video call experience.
PC version
1. First open Tencent Meeting and click the gear in the upper right corner to open the settings.
2. Then find the general settings in the entered interface.
3. Check the Turn on camera when joining meeting option to turn on the camera when joining a meeting.
4. If you are already in the meeting, you can also open the camera by clicking on the lower left corner to open the video.
Mobile version
1. First open Tencent Conference and click on the avatar.
2. Then on the entered interface, click the Settings option.
3. Click the General Settings option inside.
4. Then on the entering interface, click the button behind the join to turn on the camera.
5. Finally, when the button to turn on the camera when joining the meeting turns blue, we can automatically turn on the camera when we enter the meeting.
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