A courier company was willing to pay no more than three times the postage for lost university diplomas, and the court ordered it to pay 9,000 yuan.

According to news from this site on August 17, according to "CCTV.com", on July 10, 2023, Xiao Zhang entrusted his mother to mail his university diploma to Shanghai through a courier company. The postage fee was 12 yuan, and the mail was re-delivered. lost in the process. Since the mail was not insured, the express company believed that it could only compensate no more than three times the postage.

1. According to reports, because the graduation certificate cannot be reissued after it is lost, Xiao Zhang believes that the loss of the email will affect his subsequent employment and promotion, and requires the courier company to compensate for multiple reissues of the student status certificate. The expenses for transportation, meals, accommodation, etc. are 5,515 yuan, and compensation for spiritual comfort will be made. Negotiations between the two parties failed, and Xiao Zhang filed a lawsuit in court.

2. The court held that the whereabouts of the mail after it was sent by the express company is still unknown, which violated Xiao Zhang’s legitimate rights and interests and caused certain economic losses to Xiao Zhang. Therefore, Xiao Zhang was Zhang shall be compensated for the reasonable costs of obtaining a replacement graduation certificate. According to the provisions of the Civil Code, the parties shall fully perform their obligations as agreed. This case is an express delivery service contract. The express company lost the certificate during the delivery process, which is an improper performance of the contract. Xiao Zhang should be compensated for his property losses and mental losses. The court ruled that the express company should compensate Xiao Zhang for a total of 4,000 yuan for various expenses incurred in re-issuing the certificate, and also pay 5,000 yuan for moral comfort.
3. According to the inquiry on this site, according to Article 38 of the "Regulations on the Management of Students in Ordinary Colleges and Universities", if academic certificates and degree certificates are lost or damaged, upon personal application, the school shall issue the corresponding certificate after verification certificate. The certificate has the same validity as the original certificate.

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