Realme’s big move! 500 outlets at the end of the year, 4 free stickers?

[ITBEAR] News on August 13. Recently, Realme Vice President Xu Qi gave a detailed explanation of the brand’s after-sales service system, demonstrating Realme’s determination and actions in improving user experience. Xu Qi emphasized that Realme has successfully deployed more than 400 offline service outlets. This network covers 95% of prefecture-level cities across the country, providing users with convenient after-sales support. He also revealed that it is expected that by the end of 2024, Realme will further expand its offline service network to 500, covering 80% of university towns across the country, thereby getting closer to young user groups. According to ITBEAR, Realme mobile phones provide a number of preferential policies for after-sales service that exceed industry standards, including a 30-day replacement period, free film service four times a year, and free labor costs for after-sales repairs. These measures are It reflects Realme’s deep concern for user needs.

In addition, Realme has also set up a "Realme Service Day". From the 16th to the 22nd of each month, users can go to service outlets to enjoy free film sticking services, and this service is not included in the number of free sticking films per year. Brings additional benefits to users.

For users who need offline repairs, Realme provides a convenient way to inquire. Users only need to find the nearest service outlet through the WeChat applet "Real Service" and bring their mobile phones there for testing. Engineers will provide professional maintenance services according to maintenance standards.

It is worth mentioning that no matter whether users choose free or paid maintenance services, as long as they need a spare machine, they can contact the customer service center, which will provide users with worry-free backup machine services to ensure that users can operate normally during the maintenance period. Use your mobile phone.

Considering that some users may be busy or inconvenient to go out, Realme has also launched a repair service. 90 repair centers across the country provide two-way free shipping service, with an average logistics time of only 3 days. They will also provide free backup machines to users in need to ensure that users will not be affected during the repair period of their mobile phones.
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