New express delivery regulations are here! Free delivery twice, no unauthorized storage allowed?

[ITBEAR] According to news on August 11, Shandong Province has recently carried out important legislation on the express delivery industry, aiming to standardize and regulate the express delivery industry through the "Shandong Province Express Industry Promotion Regulations (Draft)" (hereinafter referred to as the "Regulations (Draft)") Promote the healthy development of the express delivery industry. It is reported that the draft has been reviewed for the first time at the 10th meeting of the Standing Committee of the 14th Shandong Provincial People's Congress, and opinions and suggestions from all walks of life will be publicly solicited before August 26, 2024.

According to ITBEAR, the "Regulations (Draft)" clarifies a series of important provisions, including:

1. Incorporate express terminal service facilities such as smart envelope boxes and smart express boxes into the scope of public service supporting facilities to improve the final level of urban express delivery "100 meters" service quality.
2. Require special electric tricycles to be registered before they can be put on the road in accordance with the law, and implement unified numbering and identification management for express service vehicles.
3. In terms of delivery, express delivery companies need to deliver express items to the agreed upon delivery address. For express items agreed to be delivered at the door, free door-to-door delivery service must be provided twice, unless otherwise agreed with the user.
4. In terms of protecting the rights and interests of express delivery employees, express delivery operating companies need to reasonably determine labor quotas and piece-rate remuneration standards based on the normal working hours and delivery quantities of express delivery personnel, and ensure the rest and vacation rights of employees. At the same time, express delivery companies must not illegally deduct wages from employees when handling user complaints and appeals.
5. In addition, the "Regulations (Draft)" also clarifies the penalties for violations by express delivery companies. For those who do not deliver express mail in accordance with the publicized and announced service areas, and fail to handle express mail that cannot be delivered and cannot be returned in accordance with regulations, the postal management agency will impose penalties in accordance with the law. In serious cases, a maximum fine of 10,000 yuan can be imposed.

Overall, the promulgation of the "Regulations (Draft)" will provide a strong guarantee for the healthy development of the express delivery industry in Shandong Province, and will also provide an important reference for the legislation of the national express delivery industry.

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