Home > Article > Software Tutorial > How can Xianyu get back the money that was defrauded? List of methods to apply for a refund if Xianyu was defrauded
Beware of Xianyu scam! Didn't receive the product after payment? what to do? As a Xianyu user, have you ever encountered delays in receiving goods after payment? This scam has plagued many platform users and caused unnecessary losses. In order to help you solve this problem, PHP editor Apple has summarized the following coping methods. By reading this article, you can learn about contacting customer service, handling alarms, and other response measures to protect your rights and interests.
1. If you have paid and the receipt has not been confirmed, you can choose to contact the Xianyu waiter for processing and report the seller. It should be noted that we should prepare the information in advance and the waiter will handle it according to the situation.
2. If payment has been made and receipt of the goods has been confirmed, it can only be handled by calling the police at this time. Whether it is through Alipay, WeChat or bank transfer, it is recommended to contact the relevant unit to initiate a complaint as soon as possible. If it fails once, complain again and again. After success, the account will be frozen. Unless the user withdraws the complaint, the scammer will not be able to use the account .
3. After calling the police, we need to go to the police station to receive a receipt, which has a certain effect on complaining and deterring scammers. I contacted Xianyu customer service and made repeated complaints until they accepted the complaint. I asked customer service to contact the seller and order a refund.
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