Home >Software Tutorial >Mobile Application >What happened when Alipay crashed? Introduction to the reasons why Alipay cannot be used
Alipay has been crashing frequently recently, causing many friends to be distressed! It suddenly becomes unavailable/unable to open when transferring money, receiving energy, or making inquiries, which makes people anxious. PHP editor Xiaoxin is well aware of everyone's inconvenience, and has specially compiled solutions to the problem that Alipay cannot be used normally, hoping to alleviate your urgent needs. Please read on to learn the specific solution steps to avoid encountering similar problems again.
Solution 1: Check the Alipay version.
Make sure you are using the latest version of Alipay. If not, you can go to the app store to update.
Solution 2: Clear cache.
Make sure your phone has enough running memory and storage space, and clean up unnecessary files and applications.
Enter Alipay settings, find storage space management, and clear Alipay cache.
Solution 3: Check the network connection.
Make sure the phone is connected to the network, whether it's mobile data or Wi-Fi, and check if the network is stable.
Solution 4: Follow Alipay official information/consult Alipay customer service.
The Alipay server may be under maintenance or encounter a failure, causing some users to be unable to use it. You can contact customer service and try to open it later.
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