To ensure the security of user assets, OKX has adopted a number of withdrawal risk control measures, including real-name authentication, withdrawal address whitelist, suspicious activity monitoring, fund freezing mechanism and professional risk control team. These measures are designed to prevent unauthorized withdrawals, protect user assets and comply with relevant regulations. If your withdrawal is subject to risk control, please contact the OKX customer service team for resolution.
OKX Withdrawal Risk Control
What are OKX’s withdrawal risk control measures?
OKX has adopted a series of strict risk control measures to ensure the security of users’ assets, including:
1. Real-name authentication
All OKX users must complete real-name authentication to verify identity information before making withdrawals.
2. Withdrawal address whitelist
Users can only withdraw funds to whitelist addresses that have been added to OKX.
3. Suspicious activity monitoring
OKX’s system will continuously monitor suspicious activities, such as large withdrawals or abnormal operations.
4. Fund Freezing Mechanism
Once suspicious activity is detected, OKX may freeze the user's account and funds for further investigation.
5. Risk control team
OKX has a dedicated risk control team responsible for managing and implementing risk control measures and responding to security threats in a timely manner.
What is the purpose of risk control measures?
OKX’s risk control measures are designed to:
If my withdrawal is compromised Control, what should I do?
If a user’s withdrawal is subject to risk control, they can contact the OKX customer service team. The customer service team will investigate the cause and provide guidance to resolve the issue.
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