How to Reset Your Voicemail Password on Android or iPhone

Many of us don't check our voicemail for so long that we forget our password, whereas some never even bother to create one in the first place. Below, we'll teach you how to reset your voicemail password on an iPhone or Android device.

How to Change Your Voicemail Password on Android

Depending on your carrier, you can use the default Phone app on Android to change your voicemail password. The process is pretty straightforward. Follow these steps:

1. Tap the three dots in the top-right corner of the Phone app and navigate to Settings > Voicemail > Change PIN.
2. Enter your current password and tap Continue.
3. Enter a new password and tap Continue. Re-enter the new password and tap Continue again.

Whether this process is available also depends on your phone. For example, this option is not available in Samsung's Phone app.

How to Change Your Voicemail Password on iPhone

If you use an iPhone, you can change your voicemail password directly from the Settings app if your carrier supports it. Here's what you need to do:

1. Head to Settings > Phone.
2. Scroll down and tap Change Voicemail Password.
3. Enter your new password and tap Done. Repeat this step to confirm your changes.

This is the same area of settings you visit to enable Live Voicemail on your iPhone.

How to Change Your Voicemail Password on Any Phone

Since your carrier manages voicemail, you can follow a more universal process, which involves placing a phone call and connecting to an automated system rather than launching an app. Here's what you need to do:

1. Open the Phone app and pull up the keypad if it doesn't launch automatically.
2. Press and hold 1. This will dial your voicemail box. If you haven't set up your voicemail yet, the system will guide you through the process, including setting up a new password. If you've previously set up your voicemail, continue to the next step.
3. Enter your password, then press #.
4. Press 5 to access password security. If this is not the correct number for your carrier, listen closely to the automated system's instructions.
5. Press 1 to enter a new password, or listen to the correct number for your carrier.
6. Enter your new password, then press #. After the password is read back to you, press and hold # to confirm.

Reset Voicemail Password Using Your Carrier

The steps above are pretty straightforward, but there is an obvious catch. If you don't remember your password, you're stuck. The automated system does not allow you to reset your password and will instead end the call if you fail to enter the correct password. But this is exactly what you'd want the system to do if someone else tries to access your voicemail.

If you find yourself in this situation, you need to navigate your carrier's website to change your voicemail password.

AT&T

To change your voicemail password for AT&T, follow these steps:

1. Visit AT&T's account overview page in a web browser.
2. Open My Wireless.
3. Look for My Devices & Add-ons and select your device.
4. Click Manage My Device
5. Select Device Options & Settings
6. Lastly, hit Reset Voicemail Password and follow the instructions.

These instructions are courtesy of AT&T's support document, but the precise steps may change.

T-Mobile

T-Mobile provides shortcuts to perform many functions, regardless of your phone. This means you can skip going to a website.

Simply open the Phone app, dial #793#, and follow the prompts. If you want to perform other tasks, consider checking out T-Mobile's list of shortcodes.

Verizon

Verizon subscribers can use the website, the official Verizon app, or an automated system. Since the automated system is available regardless of whether you have the app installed or know your account password, we'll take that route.

Dial *611 and say "reset voicemail password" when prompted. Then, follow the remaining prompts. If you do have the Verizon app or prefer to use the website, you can find relevant instructions on Verizon's support page.

Other Carriers

Most other carriers in the US are actually MVNOs that utilize one of the above three networks, so in some cases, the steps may be the same. When in doubt, search your carrier's website for instructions or call their support line.

If you're still having issues, here are other fixes for voicemail issues on an iPhone. Many of these tips also apply to Android phones.

Now you know how to change your voicemail password. If you tend to forget your voicemail password, consider saving your new one using a password manager like Bitwarden. That can save you a lot of frustration down the line.

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