Home >Software Tutorial >Mobile Application >How to lift the frozen balance of Alipay. How to lift the frozen balance of Alipay.
How to release the frozen balance of Alipay? When Alipay balances are frozen, many users feel overwhelmed and don't know what to do. PHP editor Xinyi provides you with the following steps to help you easily unfreeze: Step 1: Check the reason for freezing. Open Alipay, enter the "My" page, click "Yue Bao", and then click "..." in the upper right corner. Select "My Customer Service" and click "Yue Bao Funds" to view the reason for the freeze. Step 2: Unfreeze the frozen funds. Take the "Bibizan" freeze as an example, click on the frozen balance, and then click "Unfreeze". Enter the amount to be unfrozen, click "OK", and then click "Finish" to successfully unfreeze. For more detailed steps to unblock your balance, please continue reading below.
1. Open Alipay, switch to "My", and click "Yue'E Bao".
2. Then click "..." in the upper right corner.
3. In the pop-up window that appears, click "My Customer Service".
4. In My Customer Service, click on the "Y'E Bao Funds" function.
5. Here you can check the reasons why Yu’e Bao has frozen funds, taking the lifting of Bibizhuo’s frozen funds as an example.
6. Enter Alipay Bibizhuan and click on the frozen balance in the middle.
7. In the savings details, click "Unfreeze" below.
8. Then enter the unfrozen funds and click OK.
9. After the defrosting is successful, click Finish.
10. Return to Yu’e Bao and you will see that the original frozen funds have been unfrozen.
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