Home >Software Tutorial >Mobile Application >How to refund the insurance for ChiXing train tickets? Introduction to the operation method
First, open the official website or mobile APP of Chixing Train Tickets and log in to your account. Find the purchased order on the personal center page and click to enter.
Then, find the train ticket order that needs to be surrendered on the purchased orders page, and click to enter the order details page.
Next, find the insurance surrender option on the order details page and click to enter the surrender page.
On the policy surrender page, fill in the policy surrender application form according to the prompts. Generally, you need to provide some basic information, such as order number, insurance policy number, reason for surrender, etc. After completing the filling, click Submit Surrender Application.
After submitting the surrender application, the system will automatically process the surrender application. Under normal circumstances, insurance surrender applications will be processed within a certain period of time.
Finally, based on the processing results, the Chixing Train Ticket official website or mobile APP will return the surrender amount to the user's payment account. Users can check the refund status of the surrender amount on the personal center page.
It should be noted that the refund time of the surrender amount may be delayed to a certain extent. The specific time is subject to the official regulations of Chixing Train Tickets.
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