Kapture CX

What is Kapture CX?

Kapture CX is an AI-supported customer support platform revolutionizing customer experiences in various sectors like Retail, BFSI, Travel, and Consumer Durables through hyper-personalized AI-driven support automation for large enterprises.

How to use Kapture CX?

Utilize Kapture CX to enhance customer service operations with AI and ML, delivering tailored solutions for specific industries.

Kapture CX's Core Features

AI-Powered Self-Service

Omni-Channel Support

Intelligent Agent Assistance

Customer 360° View

Knowledge Management

Kapture CX's Use Cases

Retail: Hyper-personalized CX across online and offline channels.

Consumer Durables: Seamless after-sales support for contact center, service center, and field service operations.

Travel: Empowering travel companies to build resilience and enhance CX.

BFSI: Omni-channel support excellence for BFSI customer satisfaction.