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Convoso

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4.5
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Innovating contact center solutions since 2006Apr-25,2025
271.8K
Convoso
Product Information

What is Convoso?

Convoso is a CCaaS leader of contact center software for sales and lead generation teams. Since 2006, Convoso has continuously innovated its cloud based dialer solutions to drive customer growth, while supporting regulatory compliance. Its omnichannel capabilities include conversational AI gamechanger Voso.ai to further scale sales and revenue. Customers typically increase contact rates significantly [up to 4X] when they switch to Convoso. The solution delivers a powerful suite of tools and smart dialing strategies to increase conversations. Convoso's solution includes an advanced predictive dialer, as well as power, preview and progressive dialing modes to accommodate list and campaign needs. The company is a valued leader and technology partner in the lead generation and outbound sales space. Customers may love the platform's power and configurability, the new records they set in sales and conversions, but what they consistently talk about is the support they get from onboarding to technical support to customer success. Convoso's award-winning customer support team is continuously applauded for their commitment to helping businesses drive the best possible return on investment from their partnership with Convoso. That's the Convoso experience.

How to use Convoso?

https://www.convoso.com/schedule-demo/

Convoso's Core Features

DX5 Dialer Engine accelerates speed to lead and amplifies call volume capacity

ClearCallerID monitors blocked and flagged DIDs to swap them out before they impact KPIs

Fast and accurate voicemail detection

Voso.ai conversational AI that drives more sales

Automated list scrubbing for Do Not Call numbers

Real time customizable in-depth reporting and analytics

High configurability to improve performance

Advanced lead filters and skills based routing

Omnichannel outreach, including conversational AI

Lead management automation

Dynamic scripting to speed training, maintain compliance requirements, and keep agent on a conversion course

Convoso's Use Cases

Outbound Sales Campaigns

Warm & Cold Lead Outreach

Aged Lead Revitalization

Inbound Call Handling

Omnichannel Support

Call Recording & QA Monitoring

Regulatory-Compliant Dialing

Automated Payment Reminders

Appointment Reminders & Confirmations

#10

Claims Follow-up & Patient Outreach

#11

Student Recruitment

#12

Enrollment Support

#13

Voter Outreach & Polling

#14

Opinion Research

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