What is the reason why there is no sound when an incoming call comes from Apple phone?

No sound from incoming calls on Apple mobile phones is usually caused by the following reasons: Silent mode is turned on, the volume is set too low, "Do Not Disturb" is turned on, the ringtone is damaged, the speaker or the earpiece is faulty, software fault, third-party application interference, hardware fault

The reason why there is no sound when an incoming call from the Apple mobile phone

When there is no sound from the incoming call from the Apple mobile phone, there may be the following reasons:

Silent mode is on

• Check whether there is a mute switch on the side of the phone and make sure it is turned off.
• You can also confirm whether silent mode is turned off through the Control Center or Settings > Sound & Touch.

The volume setting is too low

• Open Settings > Sound & Touch, adjust the volume of ringtones and notification sounds.
• Make sure the ringer volume slider is turned up to an audible level.

"Do Not Disturb Mode" is turned on

• Do Not Disturb mode will silence incoming calls and notifications.
• Check whether the crescent moon icon is displayed in the upper right corner of the phone and confirm whether the Do Not Disturb mode is turned off.
• You can turn off Do Not Disturb mode in Control Center or Settings > Focus > Do Not Disturb Mode.

The ringtone is damaged

• A damaged ringtone may result in no sound during incoming calls.
• Try changing the ringtone, choose a different ringtone.
• You can also reset all settings (Settings > General > Reset > Reset All Settings) to restore the default ringtone.

Speaker or earpiece failure

• If none of the above methods work, the speaker or earpiece may be faulty.
• You can try using headphones or external speakers to confirm.
• If the headphones are also unable to produce sound, it may be a problem with the speakers or earpieces that need repair.

Other reasons

• Software failure:Updating the iOS system or restoring factory settings may solve some software failures.
• Third-party applications: Some third-party applications may interfere with the sound of incoming calls. Try restarting your phone in safe mode to determine if a third-party app is causing the problem.
• Hardware failure: In rare cases, the phone may have a potential hardware failure, resulting in no sound for incoming calls. In this case, it needs to be sent for repair.

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