How to retrieve Douyin if the phone is lost

Steps to recover your Douyin account after losing your phone: Contact the operator to report the loss of the SIM card. Check your account status using a logged-in device. Retrieve password via email or mobile phone number. Contact Douyin customer service to provide device information to assist in retrieval. After retrieval, change the password and bind a new mobile phone number, and enable two-step verification to protect account security. Remove lost device login.

If your phone is lost, steps to retrieve your Douyin account

After your phone is lost, retrieve your Douyin account in time Accounts are crucial. The following are detailed recovery steps:

1. Contact the operator to report the loss

Contact the mobile phone operator as soon as possible to report the loss of the SIM card to prevent others from using your mobile phone number Receive verification code and other information.

2. Check the logged-in device

Log in to other devices that have logged into Douyin to see if the account can still be used.

3. Retrieve password through email

If your email address is bound to a Douyin account, you can click "Forgot Password" on the login page and select "Retrieve Password Using Email" "Return Password" method. Enter the bound email address and follow the prompts.

4. Retrieve password through mobile phone number

If the mobile phone number has been bound to a Douyin account, you can click "Forgot Password" on the login page and select "Use "Retrieve password via mobile phone". Enter the bound mobile phone number and follow the prompts.

5. Contact Douyin customer service

If the above methods cannot retrieve the password, you can contact Douyin customer service. Provide the model, color, IMEI code and other information of the lost mobile phone. Douyin customer service will help you retrieve your account after verifying your identity.

6. Protect account security

After retrieving the account, it is recommended to change the password and bind a new mobile phone number. Also turn on two-step verification to enhance account security.

7. Remove the lost device

After logging in to Douyin, click "Me"->"Settings"->"My Device" and the device will be lost. device removal.

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