How to change the evaluation of Douyin store

Merchants can change Douyin store reviews through the following steps: 1. Log in to the merchant backend and find "Application for Change"; 2. Fill in the reason for the change and provide relevant evidence; 3. Submit the application, and the platform will review and make processing. After approval, the review will be deleted or modified.

How to change the evaluation of Douyin store

In the operation of Douyin store, the evaluation of the store Reputation and sales are crucial. If an incorrect or unsatisfactory review is received, the merchant can change it through the following steps:

1. Apply to change the review

• Login Yinxiaodian merchant backend.
• Enter [Order Management]-[Evaluation Management].
• Find the evaluation that needs to be changed and click [Apply for Change].

2. Fill in the reason for the change

• Select the reason for the change, such as "wrong evaluation", "unobjective evaluation", "evaluation violation" wait.
• Provide relevant evidence, such as chat records, customer service records, etc., to prove that the evaluation is incorrect or there are violations.

3. Submit application

• After checking that the information filled in is correct, click [Submit Application].
• The platform will review the change application.

Audit process and results

• Platform audit generally takes 1-3 working days.
• If approved, the review will be deleted or modified.
• If the review fails, the merchant will receive a notification from the platform explaining the reasons for failure.

Note

• Merchant can only submit a change request for incorrect or illegal reviews.
• Abuse of the review change function may result in the store being penalized.
• After changing the rating, the rating cannot be restored.

The above is the detailed content of How to change the evaluation of Douyin store. For more information, please follow other related articles on the PHP Chinese website!