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Answer: Retrieving Douyin personal authentication can be divided into three steps: confirm that the account has been bound to a mobile phone number or email; reset the password via text message or email; if it cannot be reset, contact customer service for help.
How to retrieve Douyin personal authentication
Step 1: Confirm that the account has been bound
Make sure that the Douyin account you want to retrieve the authentication has been bound to a mobile phone number or email address.
Step 2: Reset password
If your mobile phone number has been bound, you can reset the password through text message:
If you have bound your email address, you can reset your password through your email address:
Step 3: Contact customer service
If you cannot retrieve the authentication by resetting the password, you can contact Douyin customer service.
Customer service contact information:
Tips:
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