How to retrieve Douyin account in Toutiao

The ways to retrieve Douyin account are: Mobile phone number retrieval: Enter the registered mobile phone number to receive the verification code to retrieve it. Retrieval on third-party platform: Unauthorize the third-party platform and log in to Douyin again to retrieve it. Self-service retrieval on Douyin App: Click "Unable to log in" to retrieve according to the prompts. Retrieval on Douyin website: Enter registration information or mobile phone number to retrieve. Manual review by customer service: If it cannot be retrieved by other methods, you can contact Douyin customer service to provide relevant information for manual review.

How to retrieve a lost Douyin account

Step one: Confirm the account type

• Mobile phone number registration: Accounts registered using a mobile phone number can be retrieved through the mobile phone number.
• Third-party platform login: Accounts logged in using third-party platforms (such as WeChat, QQ) need to be retrieved through the third-party platform.

Step 2: Retrieve mobile phone number

• Open Douyin App and click "Login".
• Select "Log in with mobile phone number".
• Enter the mobile phone number used during registration and click "Send Verification Code".
• After receiving the verification code, enter the verification code to retrieve your account.

Step 3: Retrieve via third-party platform

• WeChat: Open WeChat and click "Me"> "Settings" > "Privacy" > "Authorization Management" > "Authorized Applications" > Find "Douyin" and deauthorize it. Log in to Douyin again and select "Login with WeChat".
• QQ: Open QQ, click "Settings" > "Account Security" > "Authorization Management" > Find "Douyin" and cancel the authorization. Log in to Douyin again and select "QQ Login".

Other retrieval methods

• Via Douyin App: Open Douyin App and click "Login"> "Unable to log in"> Follow the prompts to retrieve your account.
• Visit https://www.douyin.com/ through Douyin website: , click "Login", enter registration information or bind your mobile phone number to retrieve your account.
• Through customer service: If the above methods cannot retrieve the account, you can contact Douyin customer service to explain the situation and provide relevant information for manual review.

Warm reminder

• If the account has a mobile phone number bound to it, you need to use the bound mobile phone number when retrieving it.
• If the account is not bound to a mobile phone number, you need to provide the registration information when retrieving it.
• After retrieving your account, it is recommended to set a more complex password and bind your mobile phone number to improve account security.

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