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How to cancel Tencent Video membership

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Apr 30, 2024 pm 01:48 PM

Tencent Video membership can be canceled through the following channels: through Tencent Video App, official website, and WeChat customer service. 1. Open the "My Membership" page of the App/log in to the official website, 2. Select Cancel to renew the membership, 3. Enter the payment password to confirm and cancel. At the same time, after canceling the membership, the unexpired membership period can continue to be used, but the membership privileges cannot be enjoyed.

How to cancel Tencent Video membership

How to cancel Tencent Video membership

The method to cancel Tencent Video membership is as follows:

1. Cancel through Tencent Video App

Open Tencent Video App and log in to your account.
Click "My" in the lower right corner, and then select "Member Center".
On the "My Membership" page, find the membership type that needs to be canceled and click "Cancel Renewal".
Confirm the cancellation of renewal and enter your payment password to cancel successfully.

2. Cancel through Tencent’s official website

Open the Tencent Video official website (v.qq.com) and log in to your account.
Enter the "My Members" page in the personal center.
Locate the membership type that needs to be canceled and click "Cancel Renewal".
Confirm the cancellation of renewal and enter your payment password to complete the cancellation.

3. Cancel via WeChat customer service

Follow the "Tencent Video VIP" WeChat public account.
Send the message "Manual Customer Service" to get in touch with the customer service staff.
Explain to customer service that you need to cancel your membership and provide your account information.
Follow the customer service instructions to complete the cancellation.

4. Notes

After canceling the Tencent Video membership, the unexpired membership time can still be used.
After canceling membership, membership privileges will no longer be available.
If you are a Tencent Video member opened through a third-party platform, you need to cancel through that platform.

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