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HomeCommon ProblemHow to use the points of Railway 12306

Railway 12306 points can be used to redeem train tickets, upgrades and gifts. To use points to redeem train tickets, you need to log in to your account, check the balance on "My Points", and enter the required points on the "Exchange Train Tickets" page to redeem train tickets. To upgrade, you can select the "Upgrade" tab on the "Redeem Train Ticket" page and enter points to redeem the upgrade. To redeem gifts, you can select the "Gift Redemption" tab on the "My Points" page and enter points to redeem gifts.

How to use the points of Railway 12306

How to use Railway 12306 points?

Railway 12306 Points is a rewards program that passengers can use to redeem train tickets, upgrades and redeem gifts. Points can be earned by purchasing train tickets, completing tasks and participating in activities.

Use points to redeem train tickets

  • Log in to your account on the Railway 12306 website or app.
  • Check your points balance on the "My Points" page.
  • Select the train ticket you want to redeem on the "Redeem Train Ticket" page.
  • Enter the number of points required for redemption and click "Redeem".
  • You will receive an electronic train ticket that can be viewed on your mobile phone or computer.

Use points to upgrade

  • On the train ticket redemption page, select the "Upgrade" tab.
  • Select the train and class you want to upgrade.
  • Enter the number of points required for redemption and click "Redeem".
  • Your seat will be automatically upgraded to the designated new cabin class.

Use points to redeem gifts

  • On the "My Points" page, click the "Gift Redemption" tab.
  • Browse redeemable gifts including luggage, electronics and hotel stays.
  • Enter the number of points required for redemption and click "Redeem".
  • The gift will be mailed to you within the specified time.

Note:

  • Points redemption is limited to the purchaser and recipient.
  • Points cannot be transferred or sold.
  • Points are valid for 24 months.
  • The number of points required to redeem train tickets and upgrades varies by train, class and season.

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