How to find railway 12306 manual customer service

There are two ways to find 12306 manual customer service: call the customer service hotline 12306 and follow the prompts to select manual service; select "Online Customer Service" on the 12306 website or APP, and then select "Manual Service".

12306 Manual Customer Service Finding Guide

How to find 12306 Manual Customer Service?

There are two ways to find 12306 customer service:

Method 1: Dial the customer service hotline

Dial the 12306 customer service hotline and follow the prompts Select manual service to be connected to manual customer service.

Method 2: Find

on the 12306 website or APP. Open the 12306 website or APP, select "Online Customer Service", and select "Manual Service" on the chat page. You can contact manual customer service.

Detailed steps:

Call the customer service hotline:

1. Call the 12306 customer service hotline.
2. According to the voice prompts, select manual service.
3. Enter your 6-digit ID number or 11-digit order number.
4. Wait patiently to be connected to the manual customer service.

Look for:

1. Open the 12306 website or APP.
2. Select "Online Customer Service".
3. Select "Manual Service" on the chat page.
4. Enter your relevant information according to the prompts.
5. After submitting, wait patiently for manual customer service to contact you.

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