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How to refund railway 12306 rail-water train ticket_Share the instructions for refund and change of railway 12306 rail-water train ticket

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2024-04-16 12:20:12732browse

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1. Open the railway 12306 app and click on the rail-water combined transport area on the homepage to enter.

How to refund railway 12306 rail-water train ticket_Share the instructions for refund and change of railway 12306 rail-water train ticket

2. After entering the special area, click the order below to enter.

How to refund railway 12306 rail-water train ticket_Share the instructions for refund and change of railway 12306 rail-water train ticket

Or select the rail-water combined transport order on the 12306 order page to enter.

How to refund railway 12306 rail-water train ticket_Share the instructions for refund and change of railway 12306 rail-water train ticket

3. Find the order you want to cancel or change and click to enter the details page.

How to refund railway 12306 rail-water train ticket_Share the instructions for refund and change of railway 12306 rail-water train ticket

4. If you want to cancel or change a train ticket, click on the page to view the train ticket details.

How to refund railway 12306 rail-water train ticket_Share the instructions for refund and change of railway 12306 rail-water train ticket

5. You can change and refund train tickets here.

How to refund railway 12306 rail-water train ticket_Share the instructions for refund and change of railway 12306 rail-water train ticket

6. If it is a car or a ship, you can directly see an option to apply for a refund on the order details page, click to enter.

How to refund railway 12306 rail-water train ticket_Share the instructions for refund and change of railway 12306 rail-water train ticket

7. The ticket can be refunded after confirming that the information is correct.

How to refund railway 12306 rail-water train ticket_Share the instructions for refund and change of railway 12306 rail-water train ticket

Note:

In the rail-water intermodal transport product, the train section can be changed on the [Railway 12306] app where train tickets are processed according to railway regulations. Ticket refund service can also be done at the railway station window.

Public water combined tickets do not currently support online or offline changes. Public water combined tickets only support refunds for the entire product, and segmented refunds are not currently supported. Therefore, everyone should check the itinerary before purchasing, which can reduce the trouble of refunds and changes.

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