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What's wrong with the shortcut keys for taking screenshots in Windows 10?

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2024-04-14 06:33:14935browse

The Windows 10 computer screenshot shortcut key cannot be used, which can be solved by the following steps: Check the keyboard function. Make sure the shortcut keys are set correctly. Disable game mode. Update keyboard driver. Check out screenshot software. Run the keyboard troubleshooter. Restart the computer. Create a new user account. Check for system file corruption. Contact the manufacturer.

What's wrong with the shortcut keys for taking screenshots in Windows 10?

Troubleshooting for Windows 10 computer screenshot shortcut keys not working

Problem: Windows 10 The screenshot shortcut key on the computer cannot be used.

Solution:

  1. Check keyboard functionality: Make sure the keyboard itself is functioning properly, try using other keys to check.
  2. Make sure the shortcut keys are set correctly: In "Settings" > "Easy of Access" > "Keyboard", check whether the "Use PrtScn key to take screenshots" option is enabled.
  3. Disable Game Mode: Game Mode may change keyboard shortcuts, please disable it in Settings > Game.
  4. Update keyboard driver: Outdated drivers may cause keyboard functionality issues, update the keyboard driver through Device Manager.
  5. Check screenshot software: Some third-party screenshot software may override Windows' default screenshot shortcut keys. Disable or uninstall the software and try using the shortcut keys again.
  6. Run the Keyboard Troubleshooter: Go to Settings > Update & Security > Troubleshooter and run the Keyboard Troubleshooter to automatically detect and fix the problem.
  7. Restart the computer: Restarting the computer can refresh the system and resolve certain software failures.
  8. Create a new user account: Sometimes a corrupted user profile can prevent keyboard shortcuts from working. Create a new user account and check if the screenshot shortcut keys are working properly.
  9. Check for system file corruption: Use the SFC (System File Checker) command to scan and repair system file corruption. "Run as administrator" command prompt and enter the following command: sfc /scannow
  10. Contact the manufacturer: If all the above steps do not resolve the issue, please Contact the computer or keyboard manufacturer for further troubleshooting assistance.

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