Home >Software Tutorial >Mobile Application >How to cancel a loss report on Alipay_Introduction to how to cancel a loss report on Alipay
php editor Strawberry will take you to discuss how to solve the problem of Alipay loss reporting. Alipay loss reports may occur when mobile phones are lost, passwords are stolen, etc., causing inconvenience to users. But don’t worry, we will introduce ways to solve the problem of Alipay loss reporting, including retrieving passwords, contacting customer service, etc., to help you restore account security as soon as possible. Let’s find out together!
1. After the loss report is successful, the next time you log in to the Alipay homepage, the page prompts: [The account has applied for loss report and you are temporarily unable to log in. You can also: cancel the loss report. 】Click【Release Loss Report】.
2. The system provides verification methods based on the account security status, 1 to 8 (the system provides several of them based on the account security status). Select the appropriate method and click [Cancel Now].
3. Take [via [Mobile Verification Code]] as an example and complete the verification according to the page requirements.
4. The loss report was successfully lifted.
Note: This article applies to Alipay V10.1.95 version.
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