How to recover deleted TikTok

There are two methods to recover deleted Douyin: method one is to recover from "Recently Deleted", method two is to recover through official customer service (only for enterprise accounts). It should be noted that TikToks older than 30 days will be permanently deleted and cannot be recovered.

How to recover deleted TikTok?

Method 1: Recover from "Recently Deleted"

1. Open the Douyin App and click "Me" in the lower right corner of the homepage.
2. In the personal center interface, click the "three horizontal lines" icon in the upper right corner.
3. Select "Recently Deleted" to find the deleted Douyin.
4. Click the "Restore" button to restore Douyin to its original position.

Note: "Recently Deleted" only retains deleted TikToks for 30 days. TikToks older than 30 days will be permanently deleted and cannot be recovered.

Method 2: Restore through official customer service (for enterprise accounts only)

If you have a Douyin enterprise account, you can restore deleted Douyin through official customer service.

1. Call Douyin’s official customer service hotline: 400-840-2452.
2. Provide relevant information, such as account name, company information, etc.
3. Wait patiently for customer service processing. If necessary, you may need to provide additional supporting materials.

Reasons for recovery failure

• Time limit exceeded: TikTok has been deleted for more than 30 days and will be permanently deleted .
• Account banned: Account banned due to violations, deleted Douyin cannot be restored.
• Third-party application deletion: After deleting Douyin using a third-party application, it cannot be restored through official channels.
• System update: After the system is updated, some deleted Douyin may not be restored.

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