Home > Article > Software Tutorial > What to do if access to Tencent documents has timed out, please try again later_What to do if access to Tencent documents has timed out, please try again later
php editor Youzi recently received many readers’ questions about timeout issues when accessing Tencent documents. For this problem, we have given some solutions, hoping to help everyone access Tencent documents smoothly. If you have encountered similar problems, please don't worry, you can try the following methods to solve it.
1. If you encounter the situation as shown in the picture, it is most likely a network or server problem. You can first check whether your network connection is normal.
2. If other website tools can be used normally except Tencent Documents, it means that the server of Tencent Documents is fluctuating.
When we encounter the problem of server fluctuation, we have no solution and there is no use in worrying. The editor recommends doing something else first and waiting patiently for the server to be repaired.
4. If you are worried that it is not a server problem but just your own problem, you can consult customer service. First, click the [Gear] button in the upper right corner and click [Help] in the drop-down menu.
5. Then click [User Feedback] in the middle.
6. Finally, click [Say a few words] on the right to enter the question.
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