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HomeCommon ProblemNetwork connection is OK but cannot connect to the Internet

Network connection is OK but cannot connect to the Internet

Apr 02, 2024 pm 03:10 PM
Internet problemNetwork connection troubleshooting

What to do if the network connection is normal but cannot connect to the Internet? This is a problem that many netizens are concerned about. Next, the PHP editor will bring you the solution to the problem that the network connection is normal but cannot connect to the Internet. Interested netizens should follow the editor to take a look!

Network connection is OK but cannot connect to the Internet

Solution if the network connection is normal but cannot connect to the Internet

1. Check the network connection status:Open the network settings and check the network Whether the connection is open. Make sure the Wi-Fi or Ethernet connection is working properly and there are no connection errors or warnings.

2. Restart the router and computer: Restarting the router and computer frequently can help solve some common network problems. Please shut down the computer first, then disconnect the power supply of the router, wait a few minutes and then reconnect the power supply. Wait for the router to fully boot before turning on the computer.

3. Check the network settings: Open the network settings on the computer and ensure that the IP address and DNS server are correctly configured. If using dynamic IP allocation, make sure the DHCP function is enabled. If using static IP allocation, check that the IP address, subnet mask, and gateway settings are correct.

4. Check firewall and security software: Sometimes firewall or security software may block the Internet connection. Please check your firewall settings to make sure the program in question is allowed to access the Internet. If you have security software installed, make sure its settings do not affect your network connection.

5. Try to use other devices to connect: If only one device cannot connect to the Internet, but other devices can connect normally, please try to use other devices to connect to the same network to determine whether it is the device itself. The problem.

6. If the above method still cannot solve the problem, it is recommended to contact the network service provider or technical support team for further assistance.

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