How to solve the problem that Google browser cannot access the Internet

Solve the problem that Google Chrome cannot access the Internet: 1. Check the network connection; 2. Restart the browser; 3. Clear browsing data; 4. Reset TCP/IP; 5. Change DNS settings; 6. Disable the firewall; 7. Reset browser settings.

Solution to the problem that Google Chrome cannot access the Internet

Problem: Google Chrome Can't access the internet, what to do?

Solution:

1. Check the network connection

• Make sure your computer is connected to the Wi- Fi network or Ethernet.
• If using Wi-Fi, try reconnecting to the router.
• If using Ethernet, check that the cable connection is secure.

2. Restart the browser

• Completely close and restart Google Chrome.
• If that doesn't work, try opening the browser in "Incognito Mode" and pressing Ctrl Shift N (Windows) or ⌘ Shift N (Mac).

3. Clear browsing data

• Open Google Chrome and click on the three dots in the upper right corner.
• Select "More Tools" > "Clear Browsing Data".
• Select the data you want to clear, such as cookies and cache.
• Click "Clear Data".

4. Reset TCP/IP

• Enter "cmd" in the search bar and run Command Prompt as administrator.

• Enter the following command:

  • netsh int ip reset
  • netsh winsock reset
• Press Enter Excuting an order.
• Restart the computer.

5. Change DNS settings

• Open Network and Sharing Center (Windows) or System Preferences (Mac).
• Select the network you are using.

• Find the IPv4 settings and change their DNS servers to:

  • Google: 8.8.8.8 and 8.8.4.4
  • Cloudflare: 1.1.1.1 and 1.0.0.1

6. Disable firewall or anti-virus software

• Temporarily disable your firewall or anti-virus software, to see if they are blocking the internet connection.
• If the browser starts working, please re-enable the firewall or anti-virus software and allow the browser in its settings.

7. Reset browser settings

• In Google Chrome, click on the three dots in the upper right corner.
• Select "Settings" > "Advanced" > "Reset & Cleanup".
• Click "Restore to Default Settings".

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