Does JD Express deliver to your door or leave it at a collection point?

Jingdong Express usually delivers goods to your door. If the delivery address is remote, due to security reasons or the consignee is not at home, door-to-door delivery may not be possible and the goods need to be picked up at a collection point.

Does JD Express generally deliver to your door?

Answer: Under normal circumstances, JD Express delivers door-to-door items.

Detailed description:

The services provided by JD Express mainly include:

• Door-to-door delivery: JD Express The courier will personally deliver the package to your designated delivery address, generally at no additional cost.
• Pick up the goods at the collection point: If you are not at home to receive the goods, you can choose to send the package to a nearby collection point for pickup. JD Express will notify you via text message or phone call of how to pick up the goods.

The following situations may cause the package to be unable to be delivered to your door:

• The delivery address is remote: If the delivery address In places with inconvenient transportation such as remote areas or mountainous areas, couriers may not be able to deliver to your door.
• Safety factors: For safety reasons, some high-rise residential or office buildings require pickup downstairs.
• The consignee is not at home: If the consignee is not at home when the courier arrives at the delivery address, a pickup notice may be left asking the consignee to contact the courier to re-arrange delivery time or pick up the goods at the collection point.

If you need to send the package to a collection point, you can select the corresponding collection method when placing the order, and contact the courier in advance to confirm the collection point address and pickup time.

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