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What to do if Google browser cannot access web pages

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Mar 28, 2024 pm 01:03 PM

Troubleshooting guide when you can't access the web: Check your internet connection and troubleshoot network issues. Clear cache and cookies to avoid data clutter. Disable browser extensions to find out which one is causing the problem. Reset Chrome settings to restore the browser to its default state. Check whether your firewall and antivirus software are blocking Chrome access. Try a different browser to troubleshoot browser issues. Contact the website administrator for website maintenance or technical issues.

What to do if Google browser cannot access web pages

Unable to access web pages, Chrome troubleshooting guide

Google Chrome browser is the most popular tool for accessing web pages one, but sometimes you may face the problem of not being able to access certain websites. Here are the steps to resolve this issue:

Step 1: Check Internet Connection

Make sure your device (computer, phone, or tablet) is connected to internet.
Try accessing the website on another device to troubleshoot network connection issues.

Step 2: Clear your browser cache and cookies

Go to the Chrome menu (three dots in the upper right corner).
Select "More Tools" > "Clear Browsing Data".
Select "All Time" in "Basic Time Range".
Check "Cookies and other site data" and "Cached images and files".
Click "Clear Data".

Step 3: Disable browser extensions

Go to the Chrome menu.
Select "More Tools" > "Extensions".
Disable all installed extensions and try reloading the page.
Re-enable extensions one at a time to identify the extension causing the problem.

Step 4: Reset Chrome Settings

Go to the Chrome menu.
Select "Settings".
Scroll down to the bottom of the page and click Advanced.
In the Reset and Cleanup section, click Restore to Default Settings.
Confirm you want to reset settings.

Step 5: Check your firewall or antivirus software

Confirm that your firewall or antivirus software is not blocking Chrome from accessing the site.
Try temporarily disabling these programs and then try reloading the page.

Step 6: Try another browser

If you still can’t access the site in Chrome, try another browser like Firefox Or Microsoft Edge.

Step 7: Contact the website administrator

If you still cannot access the website in other browsers, please contact the website administrator. They may be undergoing maintenance or experiencing technical issues.

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