How to appeal if Xiaohongshu comments have been banned? Can I send a private message if my comment is banned?

php editor Xinyi recently received a question from a reader about being banned from commenting on Xiaohongshu. When posting comments on the Xiaohongshu platform, if you violate relevant regulations, you may be banned. So, how do you appeal against being banned from commenting? If a comment is banned, can I send a private message to the platform to appeal? Now let’s discuss in detail the situations where Xiaohongshu comments are banned and how to appeal.

1. How to appeal if Xiaohongshu comments are banned?

1. Log in to your Xiaohongshu account and find the banned comments. Click on the comment, a prompt box will appear, click "Appeal".

When filling out the appeal page, please explain the reasons for your appeal in detail. You need to explain why you think your comment has been banned by mistake, and you can provide relevant evidence, such as similar comments from other users that have not been banned.

3. Submit an appeal. After submitting the appeal, the Xiaohongshu team will review your appeal. The review may take a long time, please be patient.

4. Appeal result. The Xiaohongshu team will give a reply within a period of time after the appeal is made. If the appeal is successful, the banned comment will be unbanned; if the appeal fails, you can appeal again or communicate with the Xiaohongshu team.

2. If Xiaohongshu comments are banned, can I send a private message?

1. Private message the Xiaohongshu team. After the appeal fails, you can try to send a private message to the Xiaohongshu team to explain your situation and request them to review it again. However, the success rate of private messages may not be high because the Xiaohongshu team may be busy handling a large number of complaints and unable to reply to them one by one.

2. Social platforms such as Weibo and WeChat. In addition to trying to communicate on the Xiaohongshu platform, you can also seek help on social platforms such as Weibo and WeChat. On Weibo, you can @小红书official account, or join some Xiaohongshu user communication groups to seek help and advice from other users.

When our comments are banned, we should appeal promptly, provide relevant evidence, and wait patiently for review by the Xiaohongshu team. If the appeal fails, you can try to send a private message to the Xiaohongshu team or seek help on other social platforms.

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