Home > Article > Software Tutorial > Why is automatic payment of electricity bills not deducted when paying with Alipay?
There are several reasons why Alipay automatically pays electricity bills without deducting fees: The Alipay account balance is insufficient. The automatic deduction time has not yet arrived. The electricity bill was not generated or has been cancelled. The bank card has expired or been frozen. Alipay setting error. The power supply company or Alipay system is faulty.
The reason why Alipay automatically pays electricity bills without deducting fees
Alipay automatically pays electricity bills without deducting fees, maybe There are many reasons:
1. Insufficient account balance
Make sure there is sufficient balance in your Alipay account to cover the electricity bill.
2. The automatic deduction time has not expired
Automatic deduction is usually performed on the bill due date or a specific date you set. Please check your settings to confirm whether the deduction time has expired.
3. The electricity bill has not been generated
If the electricity bill has not been generated or has been canceled, automatic deduction will not be performed. Please contact your power company to confirm bill status.
4. The bank card has expired or been frozen
Please make sure that the bank card you bind to Alipay is valid and has not been frozen. Otherwise, automatic deduction cannot be performed.
5. Alipay setting error
Check your Alipay settings to ensure that the automatic deduction function is enabled and the electricity bill payment information is correct.
6. Power supply company system failure
Occasionally, the power supply company or Alipay system may fail, causing automatic deduction to fail. Please wait patiently. Automatic deductions will return to normal after the system is restored.
Solution:
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