How to turn off Youku automatic renewal

Enter the "Member Center" through the "My" page, click the "Auto-Renewal" option, then select "Cancel Automatic Renewal", and then confirm the cancellation in the prompt box. After successful cancellation, Youku membership will stop automatically deducting fees after expiration.

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How to turn off automatic renewal in Youku

1. First open the Youku app on your mobile phone, click [My] in the lower right corner to enter the personal center page.

2. Then click [Member Center], find and click the [Automatic Renewal] option, and enter the automatic renewal page.

3. Select the [Cancel automatic renewal] button in the upper right corner and select [Yes] in the pop-up window that appears.

4. At this time, the system will pop up a prompt box again, telling the user that the automatic renewal cancellation was successful, and no fees will be deducted after the membership expires.

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