How to file a complaint against a delivery driver on Ele.me? Overview of how to complain about a rider on Ele.me

If users encounter problems with riders when using the Ele.me platform, they can complain to the riders. So how do you complain to Ele.me about a delivery person? The editor has compiled some relevant content to share with you. Friends in need can come and take a look.

How to complain to Ele.me about a delivery person

1. First, open the Ele.me software. After entering the homepage, you can switch to messages, In the shopping cart and my page, we click [My] in the lower right corner;

2, and then in my page we click on My Click [All];

# under the order. 3. Then come to the page of all orders, we randomly click on an [Order]Open;

4. To enter the order details page, we need to click [Customer Service] in the upper right corner;

5. We can see related problems on the customer service page. Here we click [Online Customer Service];

##6. Finally, go to the My Customer Service page and send a complaint to the restaurant/rider and then select the problem;

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