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How to cancel the store on Pinduoduo

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2024-03-20 17:10:33864browse

php Editor Xiaoxin will help you answer the question of how Pinduoduo merchants can withdraw from their stores. The operation of exiting a store may be an important decision for merchants, but on the Pinduoduo platform, the operation of exiting a store is relatively simple. Merchants only need to log in to the Pinduoduo merchant backend, find the "Close Store" option in the store settings, and follow the system prompts to complete the store exit process. Prior to this, merchants need to ensure that all orders have been processed and settled to avoid unnecessary disputes.

How to cancel the store on Pinduoduo

Conditions for merchants to withdraw from the store

Before the merchant applies to withdraw from the store, he must ensure that all products in the store are removed from the shelves to prevent new transactions from occurring, and Make sure that the status of all orders in the store is successful or closed.

Buyers have the right to initiate complaints within 30 working days after the order is confirmed and received. In order to avoid potential complaints and disputes, merchants need to apply for withdrawal 30 days after the last order is confirmed and received. .

3. If the merchant has had serious delivery problems, serious after-sales problems, or suspected counterfeit sales, the merchant must negotiate with the platform to properly resolve the issue, and the platform has restored the merchant's deposit to the original deposit amount in accordance with the margin adjustment rules. , you can apply to cancel the store.

4. The merchant must withdraw all the cash that can be withdrawn before applying to withdraw from the store.

Warm reminder: Merchants who actively apply to withdraw will not be able to re-enter the Pinduoduo platform within one calendar year.

If a merchant meets the above conditions, he or she can submit a withdrawal application with merchant support. The platform will process the application and refund the deposit within 30 working days after receiving the application.

The final interpretation right of this rule belongs to Pinduoduo.


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