Home > Article > System Tutorial > What should I do if facial recognition cannot be turned on in Windows 11 but the camera works fine?
php editor Youzi will give you the answer: In Win11 system, the face recognition function cannot be turned on, but when the camera is normal, it may be due to a problem with the face recognition settings or a driver failure. Solutions include checking settings, updating drivers, restarting services, etc. If the problem persists, you can try to re-register for facial recognition or contact the manufacturer's customer service for further processing. I hope the above suggestions can help you solve the problem!
What should I do if win11 face recognition cannot be turned on but the camera works fine?
There are several reasons for this problem, in most cases it is caused by a bad driver, so you may need to update or reinstall it.
Policy settings may also cause problems and may need to be adjusted. Finally, the wrong update can cause all kinds of problems in Win11, but you should be able to fix it with our solutions.
How do I fix facial recognition if it doesn't work on Win11?
1. Reinstall the biometric driver
1. Press Windows key X and select Device Manager.
#2. Expand the biometric device section.
3. Right-click the device driver and select Uninstall Device.
4. Click Uninstall to confirm.
#5. After deleting the driver, restart the PC to reinstall it.
6. If you want to avoid such problems, it is also recommended that you update all drivers. There are several methods you can use, but for best results, it is recommended to use specialized driver update software.
7. By using DriverFix, you can update multiple drivers on your PC with just one click, and the software will automatically scan your PC for any outdated drivers.
2. Edit Group Policy
1. Press Windows key R and enter gpedit.msc. Press Enter.
#2. Expand Computer Configuration and go to Administrative Templates.
3. Go to Windows Components and select Biometrics. Now double click on Allow the use of biometrics.
4. Select Enable and save changes.
#5. Restart the PC and check if the problem disappears.
3. Reset facial recognition settings
1. Press the Windows I key to open the Settings application. Now go to Accounts and select Sign-in options.
#2. Select facial recognition and click Delete.
3. Now click "Start" to set up again.
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