Is there any compensation if Ele.me times out? Share Ele.me’s overtime application compensation standards!

php editor Baicao will answer the timeout problem of Ele.me for you! When using Ele.me’s takeout service, if your order times out, you may be compensated. However, there may be some subtle regulations and requirements regarding the specific compensation standards and how to apply for compensation. In this article, we will introduce Ele.me’s overtime compensation policies in detail to help you understand how to apply for compensation correctly and make your takeout experience smoother and more enjoyable!

1. Is there any compensation if Ele.me times out?

Ele.me will be compensated if it times out, but the prerequisite is that the user needs to purchase the Punctual Treasure or the merchant will give the Punctual Treasure when purchasing the goods. Only with the Punctual Treasure can there be compensation if the timeout occurs. Service.

Ele.me latest version

Category: Convenient life

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Recommended download: The latest version of Ele.me is a convenient takeout ordering platform. Through the Ele.me app, users can conveniently browse nearby restaurant menus, place orders and pay, and enjoy food delivery services. The latest version of Ele.me also adds a variety of special features, such as ordering, merchant discounts, etc., allowing users to enjoy delicious food more cheaply. The interface is simple and clear, the operation is simple and convenient, and it supports multiple payment methods, giving users a better experience.

2. Share Ele.me’s overtime application compensation standards!

1. If the delivery timeout exceeds 30 minutes, Ele.me will provide you with overtime compensation.

2. For ordinary orders, if the order delivery is overdue for 30-60 minutes, Ele.me will pay the user a compensation amount of 3% of the order amount.

3. If an ordinary order times out for more than 60 minutes, Ele.me will pay the user a compensation amount of 5% of the order amount.

4. For special orders (if the order contains consumer discounts), if the order delivery is delayed by 30-60 minutes, Ele.me will pay the user a compensation amount equal to the order amount. 3% of the amount after discount.

5. For special orders that exceed 60 minutes, Ele.me will pay the user a compensation amount of 5% of the discounted amount of the order amount.

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