Home > Article > Software Tutorial > What should I do if my Douyin Express version account is abnormal?
php editor Strawberry Douyin Express Edition account abnormality has been troubled by many users. It may be due to login failure, video loading problem or account being blocked. For these situations, users can try to log in again, clear cache, check network connection and other operations to solve the problem. If the problem still cannot be solved, it is recommended to contact Douyin customer service for help in time, and they will provide professional solutions. However, before that, users can also try simple operations such as restarting the device or updating the application, and the problem may be solved.
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1. AccountBanned
Solution: You need to contact customer service immediately, then submit the situation to customer service, and take action based on customer service's reply.
2. Account stolen
Solution: You need to change your password, or ask customer service to change your password. Do not disclose your account information.
3. The version is too low
Solution: You need to update the software through official channels. You need to use the latest version to log in.
4. Network problem
Solution: Check your own network. If there is a problem, you can change to a different network and try again.
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